Roach infestation all over my sofa that cost 5.000 and found roaches in our book shelf’s .
KIMBERLY M | Overall ExperienceSelf Storage Units in Columbia, PA, 17512
U-Haul Moving & Storage en Columbia
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When renting a Uhaul truck to move into a new house they advertised a deal for a month free on one of their storage units. This was what made me decide to get a storage unit at this location, but when I was registering my information and I went to pay I was charged the full price for the first month, and when I called customer service they said the deal was only on a one-way trip rental of 50 miles or more and that I wouldn't get the discount. It was pretty shady the way they advertised it, I'm sure it has nothing to do with the storage facility, but that makes me think twice about renting from Uhaul again. There was also a deal on a free lock with the storage unit, but when I went to check out, I was also charged for that, although when I called customer service, they updated my reservation and gave me the free lock. Everything else was amazing, clean facility, inside heated unloading area, and easy to find my storage unit with the map they provided.
Jesse C | Online Move InAttendant was courteous and very helpful. Went out of her way to find my wallet that I had dropped outside the facility.
Michael L | First ImpressionsNice large units that are safe and secure. Would definitely recommend to anyone needing space to store their items. The staff was also very polite and helpful. Overall, it was a great experience!!
Brandon P | Overall ExperienceThe people were awesome.and friendly. My transition was pretty smooth.
Pamela M | First ImpressionsWe appreciate that this storage is manned.
Charles H | Online Move InMore carts
SCOTT K | Overall ExperienceN/A
JAMES A | First ImpressionsRoaches everywhere and got charged after being told was not going to be charged for an extra month so I’m never using this again.
JOSE L | Overall ExperiencePeople who work there have no idea what their doing called them 8/1/24 to tell them I was moving my stuff from storage they never took me out of computer when I notified them and I had trouble getting in and out with my card had to have it fixed 3 different times. The garage doors do get in and out are broken
KRISTINE A | Overall ExperienceI think they were great towards me. They put me first in all situations . My husband had a problem with them tho, I don’t know the whole story I just know the guy and him were going back n forth and then hung up on on him. ( Columbia storage) I help my husband pay for this storage as well , so that concerns me .
letitia s | Overall Experience