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Clarice S | Overall ExperienceSelf Storage Units in Columbia, MO, 65203
U-Haul Storage en University of Missouri
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U-Haul Moving & Storage at University of Missouri
800 Bus Loop 70 W, Columbia, MO 65203 View Available Units0.1 miles from this location -
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4300 Bold Venture Dr., Columbia, MO 65202 View Available Units2.8 miles from this location -
Ezmove Storage of Columbia
6755 S. Tom Bass Rd., Columbia, MO 65201 View Available Units8.3 miles from this location -
Storage Center of Fulton
2516 North Bluff St, Fulton, MO 65251 View Available Units21.9 miles from this location
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- 4.0 es la calificación promedio de clientes
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Everyone was super nice
Lisa M | First ImpressionsEveryone we interacted with was helpful, efficient, professional, moving fast, and friendly. Great experience at move-in.
mary e | First ImpressionsI wouldn’t recommend this place to anybody! Management was the worst possible, customer service is terrible, employees sit and cuss right at the counter, scream across the shopping area, trucks are dirty, roaches found in the storage building, homeless sleeping in storage units and bathing in the bathroom. Very poor management! Will not be returning in the foreseeable future unless new management comes to clean the place up.
james w | First ImpressionsSuper great service!
jonathan w | Overall ExperienceStaff was great
Charles H | Overall ExperienceI feel like the staff went above and beyond.
Danielle K | First ImpressionsFirst off the sales person was rude said after I gave his info (Name) to my daughter who was paying for my second storage 10x 10, to talk to him, said he was in fear because she ask for his name and got angry I put her on the phone speacker to talk to him we was not rude to him but another customer sales person heard it all and referred me to the Uhaul link. The he said they didn't have to rent to me and I told him you will have to refund my money during making a sale he walked away from me not wanting to finish my order so ask ask for help from someone else so he walked back over he wouldn't put my card info in the computer told me I can put it in myself even though I didnt know your system I just type my card number in .He had an attitude even though I had already rented a 10x15 the day before. And I couldn't finish unloading the truck because Uhaul elevator stop working and I had to go on the 3rd floor to lock up my units, because the elevators broke down so my furniture was stuck on the truck then we find out After we had already unloaded some of the furniture UHAUL said we didn't have the new storage which was a 10x10 so again my furniture for the 10x10 was stuck on the truck elevator was still not working su the customer service at the 800 business loop said the will extend the truck rental No charge again to us and after they unloaded the rental truck they charges us for 2 days which was not our fault the climate control ELEVATOR or system didn't work for the time of rental till today. We rented a 10 x15 on Friday Oct. 18, 2024 , 24 hr. rental could not unload it because Uhaul system lock a customer up stairs on 2nd floor in the build , No one in or out from 8 am till12:30 afternoon , then we got some fueniture unloaded but on 3rd. Floor Elevator stop for The two days Saturday and Sunday after we rented the 10x10 system kicked us out of my 10 x10 rental with unit partially not finish. And they charge when they said the will extend truck rental NO CHARGE, and you ask will I recommend Uhaul, for truck rental. Never for Climate control Rental. A $40 truck rental because of Uhaul Elevator broke down you charge us $135 They ripped us off change prices on rental and charge for truck... REFUND TRUCK CHARGE.
Chita B | First ImpressionsStaff asked for pics of unit after moving out. Took the time to get them then they never asked for them when I went back in. Unsure if all staff knew of procedures
Mark P | Overall ExperienceWe had some difficulties determining available units to rent.
Jessica W | Overall ExperienceI’m very pleased with my experience with this U-Haul location. I had a complicated move that required me to get two separate storage units several weeks apart and the general manager, Juaun, graciously worked with me on a plan to minimize costs. The facility is well lit and I had no concerns about the security of my stored items. All the staff were helpful and friendly. Very glad I chose them.
Eric C | Overall ExperienceThe staff at this location is the absolute best! They made my move very easy ! The lady who walked me to my unit and showed me step by step had a wonderful personality very sweet ! I love that every staff member I encountered was very nice and very knowledgeable! The general manager Mr. Scott rocks ! Thank you guys
Kaela D | Online Move InKasey assisted me and had superior customer service skills. Very knowledgeable and helpful.
paula c | First ImpressionsCarly was very helpful. The system for available units was inaccurate and I had to go back and forth several times to find the right sized available unit as some listed available were in use or locked down.
Jessica W | Online Move In