I removed my items from storage because of mold (on NEW) mattresses and dead mice stuck to my brand new couch. I had to get a storage after my accident because the new rental was not ready for my items. This was devastating! Of course not my rental or your coverage offered covers these things and there is definitely a problem with mice and moisture. I wouldn't recommend uhaul to ANYONE! I will be doing the opposite.
Tiffany B | Experiencia generalSelf Storage Units in Calumet, MI, 49913
U-Haul Moving & Storage en Keweenaw National Park
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¿Qué es Múdate/Alquila ahora en línea?
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Comentarios de clientes de almacenamiento
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- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThank you so much for all that you guys do! It has been a long almost 2 years as our home is being rebuilt/remodeled after a fire. Your staff is always kind and helpful. We really appreciate you guys.
Cassie H | Experiencia generalYes, everyone was very helpful.
Nancy R | Experiencia generalReally pleased with checking in and out, was very easy. Michael checked me in, I checked out on the app and called to make sure I did it right & Nathan was super helpful!
michelle t | Experiencia generalJolena was very helpful & took care of my needs promptly. She is a great asset to your company! I would definitely encourage my friends & family to rent from your company. Thank you for the wonderful service! 🤗
Bonnie H | Experiencia generalThe unit did what we rented for. Thank you, will repeat when needed.
Dennis K | Experiencia generalMike was very helpful and I’d recommend Uhaul storage to anyone!
michelle t | Primeras impresionesVery kind, pleasant over these past few years! Helpful and patient! Thank you!!!
Cassie H | Experiencia generalExcellent no problems with anything. Will rent again next winter
Mark M | Experiencia generalVery helpful checking in. Just what I need.
Peter C | Primeras impresionesThe floor was extremely slippery. I had almost fallen several times. It would be nice if the floor had some grit/sand mixture to prevent it from being so slippery.
Eric B | Experiencia generalNo complaints.
Alec R | Experiencia generalI lost my step dad and my mother 3 months apart. I helped my mother after her husband passed and got a storage unit for her since she no longer qualified for a 2 bedroom apartment the state was moving her. So that why we needed the unit. My mother was in her new apartment for one week when she had her first stroke. She had a very extensive hospital stay in Marquette for 3 months before the Dr told me she could no longer live alone and I should consider placing her in long term care. My mother was paying me the money for the unit from her account and when she passed the account got locked and I couldn't afford to pay as I am a single father of 4 and have 2 funerals this year to pay for. I emailed the staff and asked if there was an extension and explained to them what had happened. The return email I received was to the effect of you are a grown up and put the unit in your name correct? That makes you responsible and you will be charged extra if you are late I replied back that my funds were tied up and I was waiting on the houghton county court to release my mother funds and I would pay them in full. I was the told that if I didn't pay they would auction the unit. At that point I gave up... so sorry no your staff is terrible and I hope they suffer like I did and have to lose all their families possessions because fund are tied up in court while they mourn the lose of half their family.
Joel N | Experiencia generalVery good professional experience. Only thing is I couldn't find my storage unit. You should have told me the unit was inside the building and you have to say it's inside the first door in building E.
Susan M | Mudanza en líneaI was billed and charged a late fee “delinquent” . I had already cancelled and left a clean empty unit. I called again and cancelled again so I will see if it is updated .
James V | Experiencia general