Your staff over charged me on the uhaul truck rental of $33 and some change. Instead they charged me a full $100 that I was told was only a temporary hold. Honestly was worried this would happen as there was another customer bitching about the same thing while I was trying to get the truck.
MICAH T. | Overall ExperienceSelf Storage Units in Broken Arrow, OK, 74011
U-Haul Moving & Storage of Broken Arrow
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I really like this uhaul storage facility but it’s extremely difficult to navigate around all the uhaul trucks, trailers, etc especially when I’m pulling in a trailer myself. Just way too hard to get in and out of. Other than that though, the people are great and the units are very clean and I feel secure.
Scott I. | Overall ExperienceMy unit was not ready when u got there. It was a free 30 unit. But she said it wasn't in there. But after a little bit it was taken care of. Only one person handling phone and several people returning and renting trucks made a wait time. But overall things were good.
CAROL M. | First ImpressionsCandy was who we dealt with at U haul and she helped us so much ! We appreciate her and her kindness in working with us .
Angela L. | Overall ExperienceI could not access the entrance gate to the storage unit because other Uhaul rental trucks were blocking the entrance.
Geneva M. | First ImpressionsI would not recommend this location because the entrance is horrible, can’t get in or out. Parking if you need to go to the office is awful. No room to park CANT get in or out very well.
Sherri B. | Overall ExperienceLove it convenient
ALAN E. | First ImpressionsI so appreciated your convenient establishment! 😉
keisha a. | First ImpressionsNone
Chris F. | First ImpressionsCould not get my code to work. Had to come back 2 hrs later..still didn't work. There was a red lock on my unit which the guy very loudly told me it was for nonpayment right in front of another customer. I was trying to move IN that day and you had my credit card so all this was on your end. I canceled before even getting to move in. I will never recommend this facility. Only 1 person working and very overworked
paula m. | Overall ExperienceAppreciate the service and the staff treated me well done
KIRBY M. | Online Move InPrices are a bit high, but overall great storage and customer service
Alexandra S. | Online Move In