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Paula-Dee F | First ImpressionsSelf Storage Units in Bremerton, WA, 98312
U-Haul Storage en Bremerton And Gorst
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U-Haul Moving & Storage Of Bremerton
2804 Kitsap Wy, Bremerton, WA 98312 View Available Units3.7 miles from this location -
Minter Creek Mini Storage
14310 95th Ave Nw, Purdy, WA 98329 View Available Units9.7 miles from this location -
U-Haul Storage of West Seattle
6343 35th Ave SW, Seattle, WA 98126 View Available Units15.2 miles from this location -
Poulsbo Mini-Storage
20521 Viking Ave Nw, Poulsbo, WA 98370 View Available Units15.6 miles from this location
Otros servicios de U-Haul
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- 4.0 es la calificación promedio de clientes
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I ended up paying an e tra 2 weeks due to my inability to check out after clearing my unit. I tried many times before finally leaving a message through customer service. Its unfortunate as the rest of my experience was excellent.
CHARLES G | Overall ExperienceThere is no type of security or security Fences/Gates to secure the outside storage units from being broken into during the storages facility closing hours from 4pm until 9 am the following morning. I have personal knowledgeable from seeing the security videos that over a span of 2 months there was at least 5 units broken into, and The perpetrators are not caught, the customer Irreplaceable family valuables that were stolen are gone. Yet customers have to deal with filling a claim to even get what little money from the Uhaul provided insurance, which takes months to pay out or get denied. Yet to this day, Uhaul hasn't Implemented Any additional security measures that would help Deter those would be vandals from breaking into and stealing out of the non-secured outside storage units. MATTER FACT UHAUL IS TURNING A BLIND EYE TO THIS ONGOING PROBLEM. Because of the way Uhaul is conducting themselves as a Company that prides themselves as being customer friendly is certainly a false statement due to the way Uhaul is handling this ongoing non-isisolated poor security measures to ensure the customer that it's 100% safe to use UHAUL storage units to store Irreplaceable family and personal belongs and our Uhaul storeage facilities dont need security Fences/Gates because units don't get Vandalized and belongings don't get stolen.
DAVID G | Overall ExperienceThe staff and manager, of course U-Haul was the worst ever the accounting the attitude. The Customer Service was far the worst. The only saving grace was the young man that was there that they just hired a couple months ago who was excellent and wonderful and helpful and gave Customer Service and I wish I could remember his name. I don’t even think I got it, but otherwise that whole staff could be fired.
KATHERINE M | Overall ExperienceThey are so kind and understanding.
Darya D | Overall ExperienceDaniel was so kind. Awesome young man
DEBORAH E | First ImpressionsGreat location and most importantly fantastic customer service!!!
anton s | Overall ExperienceYou guys should have an on site office at first location people can go to for help and updated numbers to call. Also some of the check in and check out sites said out of order and didn’t work when we swiped my card.
Ashley R | Overall ExperienceHad the units since 2018, never had an issue except with one time I had a lock cut and replaced without my knowledge. Issue was quickly resolved.
Jeffrey M | Overall ExperienceThey did a great job quick and easy.
MATTHEW W | Overall ExperienceOccasionally, I had trouble with my access card, not working on the scanner, but never had a time when it didn’t eventually let me in. I think the most times I had to swipe the card was four times. The facility was kept very clean and I never had any time when I couldn’t get in because of the building being closed. I would gladly use this facility again.
David G | Overall ExperienceMy things are broken due to U-Haul being irresponsible and not taking proper care to unload my belongings. I would NEVER use U-Haul again because they falsely accused me of stealing a truck, then changed the stories multiple times, put me in a financial bind because they put me in a storage unit that was $230 per month, and by December I was going to be charged an extra $240 mind you for cleanliness, I have only been to the unit one time and that was to get the keys even though I was informed and so was my advocate that I was supposed to get a numerical code for my lock. Also, because I did not give personal information Becky Dane was upset and I am NOT going to give people contact information without consent hence why another reason why she reported the truck being stolen!!!!
DARCEL S | Overall Experience1. My security cards stopped working numerous times. I had to replace them each time. 2. My unit in the 300 row required a check in at a different building, then another check in at the door to my room. 3. The storage facility app states access hours are 5 am to 10 pm. However, I was not able to access my units after 7 pm. 4. Rates went up numerous times to the point I was paying more than 50% increase on my units. 5. Let's talk about the closing of my account at 300D. I emptied and cleaned out the unit. Used the mobile app to close the account. Sent a photo of the empty unit. I followed ALL of the instructions. Still, I received not one, not two, but FIVE emails stating I was being charged a late fee for non-payment on a unit I CLOSED. It took not one, but TWO calls to customer service to fix this issue. One call should have been sufficient. I missed an appointment because of that need for a second phone call. I never received any apology from the manager of the office handling my units. Customer service has become sloppy and lazy in the last four years. Please demonstrate you are worth the increases in our fees and rates.
Theresa H | Overall ExperienceAlways clean
Donna R | Overall ExperienceYour employees are excellent. There’s no other way to describe them. But to say extraordinary, thank you for your wonderful service happy Thanksgiving
MIRCALE G | Overall ExperienceSo appreciate the UHaul staff in Bremerton and Gorst! Very professional and positive!
Stephanie B | Overall Experience