Hello, I rent a 5x5 storage unit on the second floor at the following Uhaul business: 1801 Atrisco Dr NW, Albuquerque, NM 87120 ( Behind the Walmart Supercenter on Coors and I40) The elevator has been out for a couple of weeks. They are requiring tenants to haul their belongings up and down the stairs. I keep some furniture that is significantly heavy in my storage. I have physical disabilities that prevent me from lifting heavy items up the stairs. Also the accomodations make it very likely that my things would suffer damages having to be moved in such a manner. Today I went into the office and asked to temporarily use another unit on the ground floor. I spoke to John he was working alone and the manager/owner was not there so I would have to wait til the morning to speak to him. John said all his ground floor units were renting and no refund or credit would be offered. He stated that the elevator was a convenience and not a guaranteed amenity. He said that he had a unit outside and that he would have to charge me the listed price, $75 a month. I am seeking compensation for the month since I have not had full access to the unit. I am seeking compensation and reasonable accommodations under the Americans with Disabilities Act.
Victor A. | First ImpressionsSelf Storage Units in Albuquerque, NM, 87120
U-Haul Moving & Storage en Coors & I-40
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Unidades disponibles (todos los tamaños son aproximados)
Almacenamiento en interiores
Ubicado dentro de un edificio de uno o varios pisos, estas unidades en interiores ofrecen dos capas de protección. Protegen tus artículos de factores climáticos, mientras que las funciones de seguridad adicionales ofrecen seguridad para tu pertenencias.
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CA01, 5x5.png)
Pequeño | 5 ft x 5 ft x 10.5 ft
Interior, 3.er piso, al nivel de la calle, control de temperatura
Almacenamiento variado (hasta 2 habitaciones)- Tarifa:
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$44.95
Por mes
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CA02, 5x10.png)
Pequeño | 5 ft x 10 ft x 10.5 ft
Interior, 1.° piso, al nivel de la calle, sin control de temperatura
Casa de 1-2 dormitorios (hasta 1,200 ft²)- Tarifa:
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$64.95
Por mes
¡Quedan 2 unidades!
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Pequeño | 5 ft x 10 ft x 10.5 ft
Interior, 3.er piso, al nivel de la calle, control de temperatura
Casa de 1-2 dormitorios (hasta 1,200 ft²)- Tarifa:
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$69.95
Por mes
Cerrojo gratis con
Alquilar ahora -
Pequeño | 5 ft x 10 ft x 10.5 ft
Interior, 2.° piso, al nivel de la calle, control de temperatura
Casa de 1-2 dormitorios (hasta 1,200 ft²)- Tarifa:
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$69.95
Por mes
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Pequeño | 5 ft x 10 ft x 11 ft
Interior, 1.er piso, al nivel de la calle, control de temperatura
Casa de 1-2 dormitorios (hasta 1,200 ft²)- Tarifa:
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$79.95
Por mes
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Pequeño | 5 ft x 10 ft x 10 ft
Interior, 1.er piso, al nivel de la calle, control de temperatura
Casa de 1-2 dormitorios (hasta 1,200 ft²)- Tarifa:
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$79.95
Por mes
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Mediano | 8 ft x 10 ft x 10.5 ft
Interior, 2.° piso, al nivel de la calle, control de temperatura
Casa de 1-2 dormitorios (hasta 1,200 ft²)- Tarifa:
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$84.95
Por mes
¡Queda 1 unidad!
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CA03, 10x10.png)
Mediano | 10 ft x 10 ft x 10.5 ft
Interior, 2.° piso, al nivel de la calle, control de temperatura
Casa de 2-3 dormitorios (1,200-1,600 ft²)- Tarifa:
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$119.95
Por mes
¡Quedan 2 unidades!
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CA04, 10x15.png)
Mediano | 10 ft x 15 ft x 10.5 ft
Interior, 1.° piso, al nivel de la calle, sin control de temperatura
Casa de 2-3 dormitorios (1,600-2,000 ft²)- Tarifa:
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$194.95
Por mes
¡Queda 1 unidad!
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Mediano | 10 ft x 15 ft x 10.5 ft
Interior, 3.er piso, al nivel de la calle, control de temperatura
Casa de 2-3 dormitorios (1,600-2,000 ft²)- Tarifa:
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$199.95
Por mes
Cerrojo gratis con
Alquilar ahora -
Mediano | 10 ft x 15 ft x 10.5 ft
Interior, 2.° piso, al nivel de la calle, control de temperatura
Casa de 2-3 dormitorios (1,600-2,000 ft²)- Tarifa:
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$199.95
Por mes
Cerrojo gratis con
Alquilar ahora¡Quedan 2 unidades!
¡Alquila ahora y asegura tu habitación! -
Medio | 10 ft x 15 ft x 10 ft
Interior, 1.er piso, al nivel de la calle, control de temperatura
Casa de 2-3 dormitorios (1,600-2,000 ft²)- Tarifa:
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$204.95
Por mes
¡Queda 1 unidad!
Depósitos de almacenamiento
Ubicadas en el exterior, las unidades de almacenamiento con acceso en vehículo brindan comodidad a los clientes. Al igual que un garaje en casa, puedes ir con un vehículo en cualquier momento durante las horas de acceso para cargar y descargar rápidamente tus pertenencias.
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Medio | 10 ft x 15 ft x 10 ft
Acceso en vehículo, 1.° piso, al nivel del exterior, sin control de temperatura
Casa de 2-3 dormitorios (1,600-2,000 ft²)- Tarifa:
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$189.95
Por mes
¡Queda 1 unidad!
Contenedores U-Box® para mudanza y almacenamiento
Nosotros te entregamos contenedores U-Box, tú los empacas y nosotros los almacenamos en nuestro depósito seguro. ¡Cárgalos a tu propio ritmo! Simplemente llámanos cuando desees que recojamos o entreguemos tus contenedores U-Box.
¿Qué es Múdate/Alquila ahora en línea?
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1.4 millas desde esta ubicación
TM Storage
2301 Vista Oriente St
(U-Haul Neighborhood Dealer)
Albuquerque, NM 87120 -
2.9 millas desde esta ubicación
U-Haul of Westside
2201-6th NW
Albuquerque, NM 87102 -
3.0 millas desde esta ubicación
U-Haul Storage of Westside
2217 4th St NW
Albuquerque, NM 87102 -
4.6 millas desde esta ubicación
U-Haul Moving & Storage at Princeton & Candelaria
3103 Princeton Dr NE
Albuquerque, NM 87107
Otros servicios de U-Haul
Comentarios de clientes de almacenamiento
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- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Nice to see friendly employees
ROBERTA G. | First ImpressionsVery helpful!! Courteous!
janice m. | First ImpressionsI went on the 14th to get my stuff out because that was the day I had to get all my stuff out or I would be charged I was stopped by an employee stating that I couldn't go to my storage because that they we're cleaning the floors out on the storage and that they can't let me in and that he gave me his word that they wouldn't charge me that I have to go in the next morning. So I did that and I checked my bank account and they still charged me the full amount I called and talked with that same employee and he said I'll let you talk to my manager. I let him know about what happened and he said that he wasn't going to fix it that he was going to charge me the full amount they couldn't even atleast prorate me for one day.
eli a. | Overall ExperienceThank you for making my experience so convenient
teri m. | Overall ExperienceI drove into Albuquerque after a 12 hr drive from California.. and I called the storage facility to let them know I was going to be there 10 minutes before closing if it was okay to still stop by and they said sure no problem, and I got there 10 minutes before closing and was able to get a storage locker for all my stuff, I can't tell you what a convenience that was for me and appreciative that everybody was there willing to help me out 10 minutes before closing time on a Sunday
Phillip c. | First ImpressionsEric the GM and Isaiah are so amazing!! Very clean and by kind!
La Shanna S. | Overall ExperienceGreat place n great staff very courteous n helpful.
Henry K. | Overall ExperienceStaff was awesome and well informed on customer service. That is something you just don't see much of ant more. Congratulations on the management having a great staff,
FRANCIS B. | First ImpressionsGreat customer service.
Ramona M. | Overall ExperienceThis facility started out good, but in the last year or so, it has gotten a lot dirtier. The bathrooms were always dirty and the floors were dirty. The donation area is a nice idea, but people started dumping trash there. The staff was friendly. Early on, if there was a problem with my payment, they would contact me. They don't do that now. Which leads to another issue. There seems to be an issue with the online system for address changes and automatic payments.
Kim P. | Overall ExperienceThe manager at this location is extremely rude and disrespectful! I would never recommend this location to anyone!
VALINDA B. | Overall ExperienceThe manager of this location does not know how to respond appropriately to paying customer's. He was very rude and disrespectful. When a customer is unsatisfied because the storage location allowed your unit to flood and ruin your items. They should have Sympathy for the damage. The manager should never tell a customer you how he can make it hard for a customer just because he has you home items on his Premises. This manager should be fired! I would never recommend this location to anyone, i will never use this Facility again
valinda b. | Overall ExperienceIsaiah was very pleasant and professional very helpful!!!!😁😁😁👍👍👍
rose s. | First ImpressionsI was happy with you guys.
Ken T. | Overall Experience