Customer Reviews for U-Haul Moving & Storage at Coors & I-40

895 comentarios

1801 Atrisco Dr NW   Albuquerque, NM 87120
(Behind the walmart on Coors and I-40)

(505) 349-5471

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(505) 349-5471

1801 Atrisco Dr NW
Albuquerque, NM 87120
(Behind the walmart on Coors and I-40)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DIANE N. 
Clasificación:
5.0

Everyone was so helpful and extremely nice. Loved the great customer service - that is key to a successful business. Thank you for employing such great staff!

geraldine t.  |  Overall Experience 
Clasificación:
5.0

Isaiah was extremely kind and helpful. Took his time in finding us the right unit and staying patient with us. He also went above and beyond to get us the uhaul truck we needed same day. Very happy to do business with you.

Alexis R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick G.  |  Overall Experience 
Clasificación:
5.0

Telephone customer service for those without internet should be easily accessible!

Jerald S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NICK G. 
Clasificación:
5.0

Great customer service workers were very friendly keep up the great work

Jennifer D.  |  First Impressions 
Clasificación:
5.0

Excellent service and efficient check in.

Jorge L. 
Clasificación:
4.0

Uhaul made my experience from moving one state to another state very pleasant

Ed D.  |  First Impressions 
Clasificación:
5.0

Great service, professional and friendly. Check-out was smooth, informative. Truck was clean, no problems. Turn in was quick, no issues.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian L. 
Clasificación:
5.0

It was quick and pleasant, a few miles from the InterState 25 and 40 interchange. The trailer was easy to load, functional, and towed well. I'll be seeing you again at the end of this month. I still have more to move.

Alexander S. 
Clasificación:
5.0

Staff are friendly and knowledgeable. The facility is well taken care of and secure.

SARAH O.  |  Overall Experience 
Clasificación:
5.0

The staff here are always extremely helpful and kind

Sarah S. 
Clasificación:
5.0

Staff were AMAZING. I was a bit flustered and under caffeinated. They gave clear instructions and answered all of my (kind of weird) questions. The facility is both convenient and tucked away (good for security). It is also SUPER clean. Before the move (when I was searching for options) the staff were also incredibly helpful. So helpful I chose this facility over an equally close, rather less expensive option (the guy who answered the phone there was a tool).

Amber G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

Phenomenal service. All the help we needed and more. Truly a great experience thanks to Jerry.

Shannon B. 
Clasificación:
4.0

I didn't read my emails completely so when I got there I didn't know where to go for my unit or how to get in.. The entering of my code when I leave is gonna take some getting used to however... other than that it's a nice place..

Krystle T.  |  Online Move In 
Clasificación:
5.0

I would say this location is great . Costumer service is amazing . They really care

RODOLOFO RAFAEL R. 
Clasificación:
1.0

We disarmed our unit but the code went let us inside. It said, denied - are not allowed. It was only 9 PM

Danielle T.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamie B.  |  Online Move In 
Clasificación:
5.0

Very satisfying. Very nice facility. Very helpful and courteous staff.

ARTHUR A.  |  Overall Experience 
Clasificación:
1.0

The owner is the only person delivering a good service experience. The other staff is rude. When they aren't busy ignoring you they're doing their best to speak over you. I will drive a past this location & do business with another location that hopefully treats me better.

Marcos G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergio A.  |  First Impressions 
Clasificación:
5.0

Eric and his staff were professional and VERY helpful.

debbie R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Ariel M.  |  First Impressions 
Clasificación:
5.0

Luke, the employee, at the 1801 Atrisco NW, in Albuquerque,NM, was an excellent worker. Very accommodating and helpful to me, a hard of hearing customer. Overall, this location was extremely helpful!!! Five stars!

SHARI S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bobby M.  |  Overall Experience 
Clasificación:
5.0

Thanks for your great service

COLLEEN W. 
Clasificación:
3.0

Was told my unit didn’t have water damage done to it but it unfortunately did have water damage to some of my items.

William D.  |  Overall Experience 
Clasificación:
5.0

Drop off was fast. We arrived and we were complete in under 5 minutes.

FREDERICK J. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRETT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUBEN R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Anastasia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

alexander M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric H.  |  First Impressions 
Clasificación:
5.0

I had a wonderful experience with Uhaul on Coord and i40!!!

KATHRYN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR F. 
Clasificación:
5.0

Every member of the staff was courteous, professional, and friendly. This was the easiest truck rental experience I've ever hand.

John M. 
Clasificación:
5.0

No issues to report.

MICHAEL J. 
Clasificación:
5.0

The Maine team and Mew Mexico team are rock solid!! Thank you! -Nicole Monroe

nicole M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle T. 
Clasificación:
5.0

Awesome and caring team with great tech!very pleasant!

Jerald S. 
Clasificación:
5.0

nothing keep up the great service

Jeanne H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario C.  |  Overall Experience 
Clasificación:
4.0

The steering on this truck was very loose, especially When the truck was loaded. It won't hold a straight line.

Worth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya R. 
Clasificación:
5.0

Awesome experience and great staff. Thanks

Achim L. 
Clasificación:
1.0

U-Haul noted I would be credited for receiving the incorrect moving truck. That didn't happen. Was also promised compensation for extra miles driven due to incorrect truck and changed pickup location. That didn't happen either. Truck smelled like an ash tray and had to drive with windows down at all times to avoid nausea. Terrible experience on top of awful customer service.

Charles L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra B. 
Clasificación:
5.0

They were really helpful with me finding directions, setting up my storage and extension on my trailer

Timothy W.  |  First Impressions 
Clasificación:
4.0

Was impress with vehicle

Filimon P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MARION ERNEST M.  |  Overall Experience 
Clasificación:
5.0

Everyone was super helpful..

Pauline Z. 
Clasificación:
5.0

Unable to get thru without extended waits, comparative to Penske who answer immediately. With modern technology this part of your business which is essential “ communication” I rate you an F.

John R. 
Clasificación:
5.0

Fantastic customer service!!!!!

Samuel W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Zia M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis M.  |  First Impressions 
Clasificación:
1.0

We were promised access to our unit but the Uhaul facility was not properly working and there was no access to get in. There were about 15 trucks outside. I called Erik, the general manager, and was very disappointed with his customer service. He denied helping all of us get access and said that we could come back tomorrow if we wanted. Some people had to leave because they had to return their rental trucks. We were outside of the building for about 2 hours calling customer service and trying to figure everything out until the manager finally decided to show up and open a door for everyone. We had to fit our very large furniture through a normal sized door... It was a complete nightmare. I am never using your services again and will make sure to let everyone else know as well.

Nicholas S.  |  Online Move In 
Clasificación:
5.0

Great Customer Service, very helpful and knowing their job

Edgar E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLOTTE LYNNE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULINE M. 
Clasificación:
5.0

Can't think of one thing

Quentin L. 
Clasificación:
5.0

Easy breeze - in and out - respectful employees - good rates

Duane P. 
Clasificación:
5.0

The staff is always very helpful! I haven't come across a single issue. Very reliable and pleasant.

rudy A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Brooke W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH O. 
Clasificación:
5.0

The drop off was very quick & easy. We did not even have to go inside.

SALVADOR E. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY D. 
Clasificación:
5.0

Very quick and easy. Very reasonable rates and terms.

Angela M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H. 
Clasificación:
5.0

More flexibility with respect to hiring help for packing UBoxes. I was able to find local guys and that was fine but didn't seem to be able to use Uhaul for hiring only labor help and not a truck. Arranging for help with delivery on the other end (my daughter in Boston) was perfect.

Lenny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca S. 
Clasificación:
5.0

El cliente no dejó un comentario.

josie r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

johnny a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paolo E.  |  First Impressions 
Clasificación:
5.0

Great service, great facility and staff. Thanks.

Bob H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henna Sri Venkat U. 
Clasificación:
5.0

Friendly staff. Efficient service. Highly recommend.

Samuel W.  |  First Impressions 
Clasificación:
3.0

Make sure the gas tank is always full when a customer picks it up. It's more difficult to fill a tank 3/4 full than to fill it up.

Jeannine Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T.  |  First Impressions 
Clasificación:
2.0

It took over twenty minutes to find a storage unit. The unit is very dark had to use a flashlight and that's not helpful. Elevator was extremely slow. Staff not friendly and they could not stop looking at their cell phone while talking with me. Very rude behavior.

Edwin H.  |  First Impressions 
Clasificación:
4.0

The only think that bothered me was when selecting a storage unit it seemed like they were just working from the top down. I passed units with green tags on the lower floor and was stuck on level 2 at the back of the building. It would have been nice to see what was available so I could get my three units closer together.

DANIEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damon W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY S. 
Clasificación:
5.0

They were very professional.

Joshua R. 
Clasificación:
5.0

very satisfied overall

Francisco b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

james P.  |  First Impressions 
Clasificación:
4.0

I was promised a month free and told that is what will happen. I can't get my items into the place because off all the piles of pallets in the way. So I left and went back after closing and some decent rest. But pallets were still there and the big door wouldn't open. I hope I am not charged another day for my truck. But the service was great. Friendly and lots of people ready to go.

ANNALISA S.  |  First Impressions 
Clasificación:
5.0

The rubber bumpers inside were falling off. I had to glue them back in place.

Brad M. 
Clasificación:
5.0

Great customer service. Friendly and efficient folks.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebekah L. 
Clasificación:
5.0

Excellent service. no complaints.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria S. 
Clasificación:
5.0

Location is a bit out of the way..... but using a navigation app helps. the roads are clearly marked and very easy to follow. Staff was fast and efficient upon my arrival. My final receipt was received via email.... didn't even have to go into the building.

HENRY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA GUDA D. 
Clasificación:
5.0

Outstanding service from this location. Wish I could say the same for the California location.

Robert G. 
Clasificación:
5.0

Jonathan is awesome, from entering the store for pickup to drop off! Very professional and friendly and answers all questions!! This is the place for all your uhaul needs! Stellar job Jonathan!! Keep up the great work!

Ralph J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

VERY CLEAN AND WELL MAINTAINED. I WILL BE USING THIS STORAGE FACILITY AGAIN WHEN NEEDED.

LAURA A.  |  Overall Experience 
Clasificación:
5.0

EVERYTHING IS GOOD.

LAURA A. 
Clasificación:
5.0

Jonathan Sedillo was a great worker!

Anessa T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark W.  |  Overall Experience 
Clasificación:
5.0

They are the best Uhaul Crew I have ever rented from. Would highly recommend them.

Beverly M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANNA F. 
Clasificación:
5.0

Always friendly and accommodating

Shelly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JESSICA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE S. 
Clasificación:
5.0

I have used uhaul for the past 30 years for local moves and the service and equipment has always been great. This time i moved across the country. The associates were outstanding at both pickup and dropoff locations and the staff at the dropoff and storage were simply amazing. They were so very polite and helpful. The epuipment was A1 top of the line. This experience solidifies uhaul as the best in my rankings as i have used other services when helping someone else move. Uhaul is the best. I highly recommend that if you need to move or just move something, Uhaul is the way to go. I would also like to thank Jerry at the storage facility for his help and expertise. He explained everything so well i had no questions about anything, good job Jerry. Thankyou all, i will continue to use uhaul exclusively. T.C. Albuquerque NM

Timothy C.  |  First Impressions 
Clasificación:
5.0

Staff very professional, helpful, and knowledgeable.

ARTHUR N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine A. 
Clasificación:
5.0

Great and friendly customer service

Kourtney D.  |  First Impressions 
Clasificación:
5.0

I had some bad luck with the shipping of my U-Box and Erik proactively gave excellent customer service from the gate. Things in life don't always go smoothly and accidents happen but when a company treats you like a valued customer and tries to make it up to you when things go badly on their watch it really makes all the difference.

Colin S.  |  First Impressions 
Clasificación:
4.0

Staff is very courteous, friendly and professional! The facilities are very nice

MARION ERNEST M.  |  First Impressions 
Clasificación:
5.0

Excellent and quick Customer Service.

WESLEY C.  |  First Impressions 
Clasificación:
5.0

You're doing fine now and instant service is great. Thanks for a great experience

Manuel M. 
Clasificación:
5.0

Make sure that the trucks have no leaks had an issue with the truck we rented it wet all our bosses to to a hail and rain storm we had but other than that it was good the truck running a little rough also

MARTHA C. 
Clasificación:
5.0

Please consider using a better smelling cleaner for the inside of the drivers cab. Whatever you currently use smells yucky🤮

Megen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXIS M. 
Clasificación:
5.0

Great prices. Staff was knowledgeable. And I the overall online to the in person process was fast and easy & you could get a free . Thank you U-haul for letting us store our belongings between our move. Tahseeanna

Tahseeanna H.  |  First Impressions 
Clasificación:
1.0

Try cleaning the back of the trucks, we found drug Paraphernalia, burnt foil, used bandages, lighter etc.

Rochelle L. 
Clasificación:
4.0

Only downside is there is only one elevator

ANDREW P.  |  Online Move In 
Clasificación:
5.0

Jerry was amazing, went above and beyond and I was so pleased with the property grounds and ease of renting. I will be a repeat customer and refer others.

DANIELLE S.  |  First Impressions 
Clasificación:
5.0

Great and easy process

MAURICIO T.  |  First Impressions 
Clasificación:
5.0

Outstanding facility and staff. They will go all out to help you.

Murthy K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO I. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AGATHA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancee D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrel W. 
Clasificación:
5.0

Excelente atención al cliente siempre resolvieron mis preguntas y volveré a rentar con uhaul cuando nesecite y por supuesto lo recomendare con familiares y amigos

Lorena A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lidia L.  |  First Impressions 
Clasificación:
5.0

This is an outstanding facility. people are very friendly. I was especially pleased with Joseph who helped me rent a drive up storage unit. He quickly understood that a third floor unit will be difficult for me and helped me out. When I returned to adjust my truck rental Kerry Garcia also understood my concern with driving a 20' truck and modified it to a smaller 15' truck. Really outstanding. Its a huge facility with storage and supplies and installation of hitches.

Murthy K. 
Clasificación:
5.0

Great experience getting onboarded for storage. Did not have to wait for a CSR. Conveniently located unit on the first floor was reserved for us as we had requested online. We are looking forward to start moving our boxes in this weekend. We will also buy our moving boxes there and are considering the U-Haul portable storage units for our upcoming cross-country move in September.

Steven B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lewis H. 
Clasificación:
2.0

Guy helping us was very disrespectful. Kept saying stuff like, “Hey, man, I'm going to need you to.....” Kept calling my husband “man” even after he was asked not to. Suggest you train your staff on customer service.

ERIC L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwen H.  |  First Impressions 
Clasificación:
5.0

I dont really understand the 20.00 extra charge for failure to self check in. last night doing so it was really difficult to manage and complete the process. I dont agree with the extra charge. Please advise. I use "U-Haul" exclusively AJ

Anthony J. 
Clasificación:
5.0

Everything went well. The owner/ staff were great.

Gwen H. 
Clasificación:
1.0

Please make sure customers know that paper receipts are required for returns. I wanted to return some ratchet straps that I didn't end up using and the clerk refused to take them back with an email receipt.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

Radio that works

DANNY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M.  |  First Impressions 
Clasificación:
5.0

Great staff and clean facilities.

David R.  |  Overall Experience 
Clasificación:
1.0

The day I picked up the key was The worst I thought I would never experience. I had already been there for an hour waiting for the phone to be answered by a customer service representative and finally when I had to lie and say that I was in an accident or something and got a hold of someone he could not even figure it out and the whole process took me three hours and I did not get to move that night I'll start my move which I really need to do because the next day was more like the worst day having to run around back-and-forth between the three jobs that I have been trying to get everything moved out so I don't have to pay more than one days dues and now You're telling me $96 is what I owe and that is way too much if you don't want to be free for me after what I had to go through

Mikal c.  |  First Impressions 
Clasificación:
5.0

Very reasonable prices. Early 5am access to storage perfect when you have insomnia.

LAURA A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy C.  |  First Impressions 
Clasificación:
5.0

Gracias

Ana K M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua J.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Stephanie B.  |  Online Move In 
Clasificación:
4.0

they made sure i didn't get the free month for moving into a new unit

Denise P.  |  First Impressions 
Clasificación:
5.0

Very great experience boarding with them. The prices were reasonable, the unit was clean, and they had several services available that were very helpful. I highly recommend storing with them.

Cailey W.  |  Overall Experience 
Clasificación:
5.0

Wow so nice and On it!,!!!

Erin L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Litzy C.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and helpful. Facility was clean and well maintained. Felt safe and secure. Our storage unit was on the third floor but the elevator made the access painless.

Mark S.  |  Overall Experience 
Clasificación:
5.0

Moving was easier, they let us use their dollies!

Andrew S.  |  First Impressions 
Clasificación:
5.0

Friendly staff, quick and easy to achieve what I needed.

danette p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRONNE A.  |  Online Move In 
Clasificación:
5.0

I felt secure storing my belongings at Uhaul. Everyone was very helpful. Gracias.

Brenda S.  |  Overall Experience 
Clasificación:
5.0

Jonathan was a great help, very professional and was an amazing help when needed.

Ann M.  |  Overall Experience 
Clasificación:
5.0

Gracias.

Patricia C.  |  Overall Experience 
Clasificación:
5.0

Staff well informed, helpful and courteous

Mark S.  |  First Impressions 
Clasificación:
5.0

The staff is so helpful and friendly. Facility is very clean. Love the area its in only 15 mins from my home.

Bobby L.  |  First Impressions 
Clasificación:
2.0

We secured the rental online. When we got there the unit number wasn't working with the alarm system. We Ended up having to go into the office and get assigned a new unit. The large double sliding doors do not work with our code only the single door, which makes it difficult to use any type of moving device such as a dolly, or cart or mover anything large through the single door. The 3 day we went to the rental there was a tag in the unit which said we were denied access due to non payment. Obviously that wasn't correct as we had just secured the unit with a full months payment 3 days before. Again Had to go to the office to gain access to our unit. Only then we're we told that we had to use the provided lock, not a personal lock which we had placed in the unit. The security seems good, but hoping we have no more problems and it would be nice if the double sliding doors would open with our code.

Joseph R.  |  Online Move In 
Clasificación:
5.0

This place treated us great! Not every u haul dealer does that. Gracias

Bill L.  |  Overall Experience 
Clasificación:
5.0

Very nice and the place looks great.

Jennifer J.  |  First Impressions 
Clasificación:
5.0

I had just moved down from Denver and the guys that where at the front desk where very helpful! They helped me with all my needs. They where quick and neat with the entire process! They explained everything very clear.! Great service and will be returning with any of my uhaul needs! 

SERGIO B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen L.  |  Overall Experience 
Clasificación:
5.0

very helpful staff!

Bill L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry K.  |  First Impressions 
Clasificación:
5.0

All of the employees at this location were phenomenal. Always helpful, always friendly and always ready to help when needed. Very pleasant experience all around. Thank you guys for everything.

JEREMY M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mason P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W.  |  First Impressions 
Clasificación:
5.0

I love this place every time I went there. I thought the cleanliness was always there and just felt sucked. They communicated well with my bill and just love the availability of carts to move your items was a major plus.

Robert S.  |  Overall Experience 
Clasificación:
5.0

The gentleman who worked with me did an amazing job. He was very well knowledged and was very helpful during our crazy and stressing situation. I feel much safer having my stuff stored at this location. Great job with your team.

John V.  |  First Impressions 
Clasificación:
5.0

Top notch professionals staff this facility. It's the cleanest one yet and I've used several. Very courteous and helpful. Clean facilities and areas. It was a pleasure. I'll be back...

Wendy B.  |  Overall Experience 
Clasificación:
5.0

It was very busy for a Tuesday.

holley w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Victor G.  |  Overall Experience 
Clasificación:
5.0

Erik was very professional and friendly.We even got to chatting about snowboarding.... Robert the service rep that initially checked me in was super helpful.. I even ended up getting a storage unit there because of how friendly the entire staff was. Kudos to Erik A and rhe rest of the staff at the facility...

Nicolas L.  |  First Impressions 
Clasificación:
5.0

Thank you for making it work for me at the end of my transaction.

Yudiesky G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Victor G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PATTY H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marla R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

WALTER M.  |  First Impressions 
Clasificación:
5.0

Very helpful staff they go above and beyond to help the customer.

Michael P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

sasha w.  |  Overall Experience 
Clasificación:
4.0

Daniel is very professional and goes above and beyond to make sure the customers are satisfied. Very pleased.Very grateful.

Melody G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kurt t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICKA F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon S.  |  Overall Experience 
Clasificación:
4.0

Although the storage unit and almost all staff was great, there was one staff member who acted very unprofessional. His name is Jonathan Sediillo, from the I40 and Coors location. I am unsure if he had a bad day, but he was rude, impatient, and condensending. He definitely left a bitter taste in my mouth.

Mayra E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M.  |  Overall Experience 
Clasificación:
5.0

Perfect experience

Susan J.  |  First Impressions 
Clasificación:
5.0

Everyone who helped us at the facility went above and beyond. Both Silas and Jonathan(spelling?) were doing their very heat to make the process as easy as possible for us while we were driving in from out of state. Jonathan went as far as walking us through the on-line move in process when our signal made the system glitch. We can't express enough how grateful we are!

Jamie H.  |  Online Move In 
Clasificación:
3.0

I bit understaffed. Took awhile of waiting for assistance and then, guy explained some things , spoke really fast, completed paperwork and took off. I didn't understand if I was supposed to follow him or not, norbabout the alarm and had to kind of figure out the process on my own. Been a really long time since I had used a self storage and would have appreciated a little extra courtesy. Otherwise, I would rate average. Is very clean and appreciated access to carts at entrance to building.

Michelle A.  |  First Impressions 
Clasificación:
5.0

The workers were knowledgeable and friendly. It is so convenient moving stuff into the storage with their trolleys.

SARAH O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia S.  |  Overall Experience 
Clasificación:
5.0

Every thing went good with the paper work and moving in.

David A.  |  First Impressions 
Clasificación:
5.0

Worker did a great job

Ken H.  |  First Impressions 
Clasificación:
5.0

Awesome new place, the staff was very friendly and informational and helpful. Also really appreciated all the moving carts, big help in moving up to the second floor. Great big area for backing in trailers, uhauls, etc. Will defintely recommend this uhaul...

Veronica G.  |  First Impressions 
Clasificación:
5.0

Staff was helpful, and they were also thoughtful enough to have moving equipment available. It made moving into the storage very easy.

SARAH O.  |  First Impressions 
Clasificación:
5.0

Gracias

YVETTE Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sasha w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew K.  |  First Impressions 
Clasificación:
5.0

I love using uhaul the staff is always nice and friendly

Donna m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie H.  |  First Impressions 
Clasificación:
5.0

All staff were professional , friendly , knowledgable and helpful.

christine a.  |  First Impressions 
Clasificación:
3.0

The help seem to be money hungry.

orlando o.  |  Overall Experience 
Clasificación:
5.0

Extremely nice facility and staff. ¡Los recomiendo!

steven h.  |  First Impressions 
Clasificación:
3.0

A little too much pressure to buy something from U-Haul. Fortunately, had my own lock. Felt misled as to insurance coverage. Overall, good experience.

Michael L.  |  Overall Experience 
Clasificación:
4.0

I do find it a bit conflict of interest that you are required to buy a Uhaul lock (though it is nicely discounted). If you.use another lock, they will lock you put of your unit until you buy thier lock. On my case I had recently become homeless (it's better now), and I was surviving selling items from my unit. I could not afford thier lock, and they caused me to lose sales. They were unsympathetic, even with other people arguing for me. Crappy policy. Oh and if u lose they keys to.thier lock whichl they force you to buy, they can't help you. Call locksmith at your own cost. Aside from that one thing, we s home site., security and staff.

Stephen L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M.  |  First Impressions 
Clasificación:
5.0

Clean, super helpful

David W.  |  First Impressions 
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