Absolute terrible experience from the beginning to end. I arrived within 15 minutes and had to spend 30min on the phone in order to get the keys which I already paid for. App is complete useless garbage, always crashing, never updating. Truck steering was extremely loose and dangerous. I followed all steps to return/drop off, but was charged +$7 with no explication. I drop off the truck and take pictures and nowhere to be found was the gate code so I can go home. Spent 2hrs locked in a god forsaken u haul location with no one to answer or chat on useless app. Never using this terrible company ever again.
patrick w
Yardville Auto Repair
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Hamilton, NJ 08620
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulIt was easy to rent and return.
Zhong BGreat customer service
Ancy DThe rental manager was kind, easy to work with, truck was in decent condition.
John RThe app took me twice to do the vehicle inspection at time of drop off. After taking all the pictures as requested it timed out before confirming and had to start all over.
Sabrina M