Customer Reviews for Kings of Auto Boat & RV Storage
(Distribuidor de U-Haul del vecindario)

274 comentarios

1001 S Pennsylvania Av   Suisun City, CA 94534

(707) 639-1529

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 5/26/2022 - 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(707) 639-1529

1001 S Pennsylvania Av
Suisun City, CA 94534

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado
Horario especial
  • 5/26/2022 - 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Let your new customers now that you don't except cash payments.

Veronica O. 
Clasificación:
4.0

It's cool the guys was helpful and friendly

Charles W. 
Clasificación:
5.0

I love the return process. I am super happy with the quality of service at this location

taylor V. 
Clasificación:
5.0

Hours are not consistent. Person on phone told me they closed at 9 and the internet shows 5.

Virginia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlton A. 
Clasificación:
5.0

Excellent staff great customer service i will always go here for my services

Herb D. 
Clasificación:
5.0

El cliente no dejó un comentario.

George M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martine R. 
Clasificación:
5.0

Best customer service!

Debra P. 
Clasificación:
3.0

Five days before I needed the truck I reserved one through a location in Sonoma. On the day before I wanted the vehicle I was advised that they would not have one and the nearest location that had one was in Santa Rosa. Before I could confirm that they had one they notified me that they would not have a vehicle for me and I would have to drive to Napa. When I arrived in Napa they had no idea who I was or why I was there. He suggested Fairfield but no luck there. I contacted Uhaul customer service and was informed that I would have to go to Susiun City but the truck would not be ready until 12:30 PM on the day that I had to be completely moved out of the home. I was not able to return to Sonoma until after 2PM. Had to work into the night to load all our goods. One of the more trying experiences

jery O. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RASHEED R. 
Clasificación:
5.0

I was expecting a full tank of gas, but it was only 3/8 of a tank at pick up location. The windshield was dirty at pickup location, but I cleaned it myself.

HOWARD G. 
Clasificación:
5.0

Everybody is quick to help and easy to work with.

MELVYN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEBENNY E. 
Clasificación:
5.0

Every thing was great, keep up the good job. Gracias

JAMSHID F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKSON H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

Professional

POUTOA F. 
Clasificación:
4.0

Rep was nice and helpful.

Alexandru U. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODOLFO M. 
Clasificación:
5.0

Servicio al cliente de excelencia. Very personable too. Wonderful experience.

Debra P. 
Clasificación:
5.0

Very nice, good customer service

nathan P. 
Clasificación:
5.0

Great job i love the service keep it up

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLI C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN M. 
Clasificación:
2.0

The staff was very friendly and quick to get in and out of there, it was just difficult to get to (far from where I live) and hard to get in and out of the parking lot due to the cramped conditions (cars/equipment) and the proximity to the road. I originally reserved this trailer from a location nearest to my house, it would have been great if there was some kind of means to move the trailer to the location that I had chosen originally (parker road location in Fairfield) since that is what I was really needing.

Ronald P. 
Clasificación:
5.0

All good

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea A. 
Clasificación:
5.0

We are very satisfied with our first time experience at this location. Keep the good job!

LOLITA D. 
Clasificación:
5.0

It was all good.

JOHN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN V. 
Clasificación:
3.0

Picking up my u haul was a nightmare. My reservation was moved several times from one location to another, and I was not notified. I would not have know this if I had not called the location to check the status and to make sure my truck would be there. This happened 3 times in total. In the end, I was finally helped by Kevin in Oakland who helped me get a free day, as well as extra miles for the trip. The truck ran good except for the fuel consumption. In a 300 plus mile trip, I spent $270 in fuel, and the truck never even reached a full tank, for some reason it always stopped at about 3/4 of a tank. I can't say that I will choose u haul for my next long trip, but may use it for short journeys.

David R. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHERRY H. 
Clasificación:
5.0

This is a great Uhaul location. Please expand their selection.

PETER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSCAR P. 
Clasificación:
5.0

A good experience. Thank you

JAMES T. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy G. 
Clasificación:
5.0

Very quick and efficient.

SILVA F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Crystal R. 
Clasificación:
2.0

El cliente no dejó un comentario.

PHUNTSOK W. 
Clasificación:
5.0

Everything was easy ty

Steven B. 
Clasificación:
5.0

Service was very friendly helpful and patient I would highly recommend !

CHIESA C. 
Clasificación:
5.0

Employees should not be allowed to smoke in the portable restrooms. Other than that, this location was great. The were very friendly and helpful.

Baptist L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charlene H. 
Clasificación:
5.0

U-Haul should provide at least two free tiedown straps cargo straps and at least three pads to cover furniture free that come with the truck rental. Even though I always use my own cargo straps it would be a good thing to have on the truck.

matthew D. 
Clasificación:
5.0

The guys over there at Kings Auto we're so nice to me. They spoke, they wanted & kept me laughing. I will recommend to anyone who is looking for a U-Haul rental in Fairfield. Thanks, guys you were awesome.

Valeria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M. 
Clasificación:
4.0

El cliente no dejó un comentario.

lora J. 
Clasificación:
5.0

Joe Garcia the UHaul manager is great at his job. That Will guy isn't too bad either. Great service! Thanks guys!

William T. 
Clasificación:
5.0

Good Location

TEGRE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD MACDONALD C. 
Clasificación:
2.0

Not a single employee was wearing a mask. To be fair, they were prompt and helpful, but were not following public health guidelines.

Timothy P. 
Clasificación:
5.0

Very friendly

Peter P. 
Clasificación:
5.0

Very friendly & helpful

SEDEF T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARY O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Raphael T. 
Clasificación:
5.0

Fast and friendly service and would highly recommend them.

PHILLIP B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARTIN B. 
Clasificación:
5.0

Nada

LIONELL G. 
Clasificación:
4.0

Smooth rental from beginning to end. Price was excellent

DOUGLAS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cerise M. 
Clasificación:
4.0

The staff was very helpful and courteous and the vehicle was ready to go and performed as expected

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY W. 
Clasificación:
5.0

Provide more gas in vehicle, like 1/2 tank full would be great!

Melvora J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Don C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martin P. 
Clasificación:
5.0

Awesome people and atmosphere. 10/10 will recommend them to others

Russel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

roger H. 
Clasificación:
5.0

Good job

Mike R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremiah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
4.0

Excellent pre-rental and return service.

Peter P. 
Clasificación:
5.0

Always the best folks and location working up a great price!

Scott D. 
Clasificación:
4.0

Best service ever.. !!! Helpful and friendly guys. Quick in and out for both pick up and return...! ??

Michelle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

Excellent service. Will reccomend to friends

ROGER H. 
Clasificación:
5.0

Good customer service

Fernando T. 
Clasificación:
5.0

Customer service was excellent

Darcell P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
2.0

I have used Uhaul a lot over the years and have always had a great experience. The location I normally rent from didn't have the truck I needed available at the time I requested so I tried out this new location. The employee I worked with was super nice and helpfulI, but it was so scary at night when I dropped off the truck. This location is in the middle of nowhere, with no lights so it was incredibly dark. I couldn't get service on my phone so the app to take pictures wouldn't open when I dropped off the truck. In the dark a man walked over to the truck. This was really frightening since they stated they would be closed and no one would be there at 10 pm when I dropped off the truck. I figured out he was an employee there, and he said he would drive the truck through the gate for me. We hopped in my car and left. Now I have a second invoice being sent to me... Can someone please reach out to me about this? ¡Gracias!

Laina E. 
Clasificación:
4.0

I really appreciate the quality of this operation. Everyone I encountered were knowledgeable and professional. Keep up the good work!!

Neil M. 
Clasificación:
5.0

Customer service was fantastic at this location

Faust D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

As always my uhaul experience w Kings on S Pennsylvania ave was quick clean and accommodating. William Tobin was my rep and He makes it a pleasant job rather than a drag. Thanx! Would recomend and will repeat

DeLe H. 
Clasificación:
5.0

nothing - the guy was very helpful

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonious N. 
Clasificación:
2.0

The folks at the location are very helpful but they had a hard time printing out my receipt. The said their internet is intermittent. I was called twice about this order. Once to change the pickup location. It went from Vacaville to Suisun (20-plus miles away), and from 7 am to 9 am. Then they called again to say the truck had a flats and could I pick it up at 11 am.? Well, I balked at that so the gentleman on the phone said he'd ask another renter if they could be flexible. They said yes, so that was a relief as we had already called our help once to push back the time.

Diane B. 
Clasificación:
5.0

Excellent service!

Robert C. 
Clasificación:
5.0

Extraordinario servicio al cliente

LATRENDA G. 
Clasificación:
5.0

Great service

Daryl T. 
Clasificación:
5.0

I like the fact that it was easy and safe to park my own car nearby. I like the location too as it's close to Hwy-12 and I-80. I didn't really get to complete the online “checkin” with the U-Haul App, but your manual process was fast anyway.

Leon G. 
Clasificación:
5.0

No improvements needed. Very friendly staff.

Joanne A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott D. 
No se han enviado comentarios para esta ubicación.

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