My local store was initially out when I started researching this purchase, so I decided to place an online order. Unfortunately, immediately after sending my order in, we learned our local U-Haul store had just received a shipment. So when I tried to cancel my order--all within five minutes of having made it--they decided to ignore my request for an entire day and ship it anyway. Not only did I then have to wait a week to receive it (and pay the extra fee for shipping), but when it eventually came the poorly packed box had left the new tank a bit scuffed up. The whole experience was pretty meh, so buyer beware. There's no turning back.