Recommends this product
UHaul products are great but the guarantee that you can return unused products with a receipt for a refund was difficult at best and more often impossible. I purchased over $600 of UHaul boxes (most of them online during COVID-19) but when I attempted to return them to stores I was told that they would not accept them. I attempted to return boxes to six different locations. One location reluctantly agreed to accept some of them after I persisted. But a store in Georgia where I attempted to return the last few boxes that I didn’t use refused to give me a refund. They offered to take the boxes because they were running low on inventory but would not give me a refund. I called UHaul and was transferred to a customer service manager who suggested I try to return them when COVID-19 was over. My advice: Only buy what you need because returning the boxes for credit won’t be possible.