Our family has been a loyal Uhaul customer for about 12 years. We have used the U box containers in our family on three different occasions. This experience was by far the most disappointing. The breakdown was on the organ side of the experience. The Wyoming/ Montana experience was perfect with lots of communication. The organ side communication was definitely lacking. I received two calls to take delivery of my boxes early which I could not because of my move-in date to my home. It almost felt like I was being harassed. I felt saying no the first time in explaining why I could not take delivery of them early should've been sufficient. I was told that the driver had an appointment that they were trying to work around. I had made my appointment for delivery more than two weeks in advance, so I felt like this location had over booked themselves or or dealing with employee personal issues. I agreed to a 7:30 AM to 9 AM delivery time. My boxes arrived a few minutes after 7 AM. Thankfully, I had arrived at the home minutes prior to the delivery. I had to contact the you a couple of times. The 800 number staff was excellent. When they transferred me to the local store, the staff were not as friendly and seemed overwhelmed by having to take a phone call. I don't know if this is just a really busy time of year for the location, but we did not receive the customer service experience. We are a accustomed to when we have worked with U-Haul in the past specifically, the U box portion of business. Thank you for the opportunity to share my experience. I I hope the information provided is helpful for improving the customer service experiences going forward. It is a no way meant to be harsh on our side. We will continue to utilize U-Haul services going forward as I mentioned we are loyal customers Just hoping to provide feedback that is helpful.
Kerry G
U-Box Portable Storage and Moving Containers in Redmond, OR at Sage Equipment
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
U-Box Portable Storage and Moving Containers in Redmond, OR 97756
Los contenedores U-Box proporcionan una forma conveniente, flexible y segura de transportar y almacenar tus pertenencias. Whether you're moving across town or across the country, portable storage containers are the perfect solution. We deliver them to your door so you can take your time loading your belongings. If you need us to store your containers while you're staging your home or waiting to close on your new place, rest assured your things are safe in one of our secure U-Haul storage facilities. When you're ready we can deliver them to your new home or store as long as you need. Not moving? You can keep your U-Box containers on your property for as long as you need, whether you're doing a remodel or clearing out your garage or basement.
En un contenedor U-Box cabe una habitación y media de artículos del hogar. If you got it into your house, you can get it into a U-Box container.
- Dimensiones internas:
- 95 in X 56 in X 83.5 in (L. x An. x Al.)
- Capacidad:
- 257 pies cúbicos
- Peso:
- Hasta 2,000 lb
Moving Tip: If you aren't sure you can fit all your belongings in your U-Box container, order an extra! A diferencia de nuestra competencia, solo te cobramos por lo que usas.
¿Cómo funciona?
Lo mejor de usar contenedores U-Box® para una mudanza o como solución de almacenamiento portátil es que tienes la flexibilidad y el control para planificar la mudanza perfecta. Puedes enviar tus pertenencias a tu nuevo hogar o almacenarlas hasta que sepas a dónde irás. We give you the opportunity to plan each.
-
Elige la cantidad de contenedores que necesitas. One U-Box container fits about a room and a half of household items. When in doubt get an extra–we won't charge you if you don't use it.
Step 01
-
Dinos cuándo necesitarás acceso al contenedor. Si lo envías a una nueva ciudad pero no lo necesitas aún, podemos almacenarlo por ti en nuestro depósito seguro.
Step 02
-
Enviamos los contenedores hasta donde estés y los recogemos cuando estés listo. Si prefieres llevarlo a casa por ti mismo, puedes usar nuestro remolque especialmente construido y empacarlo en una ubicación de U-Haul.
Step 03
-
Almacenaremos tu contenedor en nuestro depósito seguro o podemos enviarlo a cualquier lugar del mundo. Te avisaremos cuando el contenedor esté en camino y cuando llegue a destino.
Step 04
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Thank you for the help!
Scott FToo many furniture blankets!
wendy hThank you for taking great care of our stuff. We appreciate your service and support. Love the convenience of the U-Boxes!
Nancy S