Rental location didn’t know how to process U-Haul rentals. Upon return they didn’t know how to check the vehicle in, taking nearly 3 hours to actually check it in. Unsatisfactory service.
Michael B
Blueapple Mart Vape & Smoke
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in York, PA 17403
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulGot a receipt for $50 some dollars. Including a fuel charge. I put the fuel level back to where it was when I got it and was still charged for two gallons. Then days later another charge was added for $8. So I checked my original charge and it was almost $80. So now I am up to $88 for a $29.95 rental. Getting a lawyer and taking care of it because yhey refused to do anything about ot.
Stephen YExcellent experience at this U-Haul location! The equipment was clean and well maintained, and everything went smoothly. The service was great, and the overall experience was easy and convenient. I would definitely recommend this location to friends and family. Thank you for the great service!
VIJAYKUMAR PEasy pickup & dropoff!
Marina Mget that app fixed so your customers don't go around in a loop at the end of the whole pickup process delaying their trip having to text then get a call back for customer service which costs a half an hour of stress when you want to get on the road right away in the morning. I had to use the actual web page in a browser to complete the pickup and drop off. and I was only able to use chrome not any other browser. so other browser support is needed as well as fixing the app. the other issue is I wanted another pickup location near me and was forced to go out of my way 30 min to get the truck when there were plenty of trucks in my town 5min away. this was baffling to me. as I checked afterwords and saw so many trucks just sitting there where I originally wanted to get the truck. I'm glad you had a person at the drop off location I used in Stamford, I also got charged 15 dollars for God knows what at the end of my transaction even though I put more gas in the truck than I started off with. this was not pleasant either it's a real shame you guys have some problems here in all this and I think there can be too much automation really. customer service on phone was good if make them much easier to get to btw. and more available you provide a needed service but the customer experience has some rough edges. last note more vans would be nice. I wanted a 10ft truck and was forced to go 15 but really I wanted a van as I was traveling through some dense corridors on the east coast and didn't want the hassle of a huge truck but did want van size cargo capacity and easier maneuvering in nyc and ct areas. hope you guys get some stuff fixed because the service is valuable.
Michael M