They changed also the drop location. I chose davis and they sent me to another town.
Pedro L
El Ryan Woodland Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Woodland, CA 95695
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The back of the truck was very dirty and SMELLY. I believe homeless people were spending the night in the truck? When I asked to trade it out for another truck, they seemed unable to help me, and suggested I call the customer service helpline for more assistance. However, the initial transaction was very nice and professional.
Patrick BGet someone who knows how to use a computer and doesn’t have a ridiculous attitude when you try to help them because they are wasting my time.
Mohammad NMy experience with uhaul was about trash this time around. First, I was told the uhaul pick up was in woodland when I had requested Sacramento and was charged an excess mileage fee when woodland added significantly more distance onto my trip. I literally went no where else but straight to my apartment in Sacramento, then a gas station, where I was moving in San Francisco and then the drop off location. Second, the guy at the gas station/ pick up location had no idea what he was doing. I was there for half an hour until he finally called uhaul customer service because he couldn’t figure out how to use his phone and rent the vehicle out to me. He was trying to take photos of my drivers license for check out but he didn’t understand how to upload them so now there’s a random man with photos of my drivers license and personal information on his phone. Finally, I called customer service twice. Once about the pick up location being inconveniently changed to woodland and another during the shit show pick up at the gas station and your customer service representatives are absolutely terrible. They’re incredibly rude and in the middle of trying to work out both situations they really tried to sell me a storage unit. Read the fucking room. I have moved several times in my life and have only used uhaul but I will never use your service again after this.
Jessica DI was provided a vehicle with the check engine light on and was not allowed to exchange it.
Tony O