I paid for a dolly but did not receive one.
Zaid F
Esso on Erie
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Windsor, ON N9A3W6
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe truck has mechanical problem if that gets fixed then it will be better, but overall, it was good
Hanna AThey take more than 20 min to bill me out. The vehicle was not that bad but not in extremely good condition because I had booked one before and this one was not as good as my previous experience . But the worst part was the staff working there. None of them were trained, they gave me their phone and the Owener had a chat with me on call. And at last, which billing me out, they took more then 20 minutes. Besides of that, I don’t understand why do I have to give me credit card number with security code to anyone. The cashier took my card as If it was his, and told my card details to the Owener on call. That’s not acceptable at all. I was in hurry and in no mood to fight , I just wanted to get my thing done. Overall , it was a very bad experience with the staff. Very unprofessional!
Dhruv MThey didn’t look up my order when I got and tried to sell me a new order, probably to get more commission or something. I had to call U-Haul and then all of a sudden the gas station attendant said the owner was logging in and magically they found my order. The truck didn’t come with the utility dolly I ordered, so I had to call U-Haul logistics. The U-Haul logistics person sent me down the street to the nearest U-Haul outlet which was another gas station that didn’t have a utility dolly either, only a furniture dolly which wouldn’t work for what I needed it for. I had to drive to a third U-Haul location to get the Utility Dolly, and then I had to return it so the same location at the end of the day which was different from where I was dropping the truck off. The truck was dirty on the floor in the back. Overall, this experience was poor.
Brian MHonestly the check in/out process was a bit chaotic. The gas level wasn’t anywhere near half when I got the car which we had to deal with and it was anything but a normal uhaul check in process. It was fine, assuming I don’t get any surprises with my bill, but it confirmed why I’d rather rent from one of the main store locations in the future.
Bradley C