Customer service needs improvement, Better communication skills when handling the customer when there is a complaint. Have better knowledge on learning how to check the equipment in and not charge the customer what you wanna charge them.
Kimshawanna W.
Lady Liberty Private Car
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilmington, DE 19802
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Customer service was great. The app and online do it yourself is not great at all
Eric W.i can not reach anyone in the office . We were overcharged. I went to the building there were no hours posted and the phone numbers on the door and my receipts are not working numbers. I plan to dispute the bill. Very dissapointed!!!
JODY A.Very helpful person on location.
PAUL B.There was no assistance given upon reserving a rental truck as well as returning equipment. Uhaul customer service needs to work on being able to assist their customers when needed.
Zaire W.