Tell the customer all the proper information. I used a one-way rental and was not told that additional days were not refundable. I only needed the truck for 3 days was told I could turn it in early and only charged for the days used, but I was charged for 5 days!
TIMOTHY M
Eastwood Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Williamsburg, OH 45176
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Great customer service. Logan is awesome. 10 out of 10 experience.
MELISSA FI went to White Oak Storage where my reservation was and they had no trucks. So they called and found a truck at Eastwood Storage. Why didn't anyone call or email me to let me know that I would need to go elsewhere. The people were great but your system has a serious flaw. I also wasted 2 hours because Eastwood doesn't open until 10:00am and my reservation was for 8:00am. Then I apparently went over on mileage since I had to drive further to pick up the truck and got charged $20.83, for something that was not my fault. The guy at Eastwood was great to work with.
DAVID FGreat experience all around.
bryan kLogan at Eastwood Storage was extremely helpful and I am grateful for all of his assistance.
Harmon S