Issues with the online UHaul and app: inconsistent pickup and drop off locations. For example, I wanted to pick up from one location, but this was later changed without really notifying me. I did receive a text; however, I initially thought it was spam. I tried to select a drop off location, but each time I logged in, different locations around Brooklyn NY were listed. I selected one and it was later changed to a location one hour further away. I used the app to communicate with UHaul and posted a question about dropping off somewhere closer and after 20+ minutes of waiting I didn't get a reply. I went ahead and dropped off at the closer location.
Glenn L
Luzis Auto Body Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Wilbraham, MA 01095
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulDidnt really talk to us through the process so we got blindsided by a few things. Still have to call customer service soon see if we can get it fixed
Jake NTodd Luzi & his crew went above and beyond to get my rental truck in order. Easy fast check-in and smooth check out. The customer service experience i received was top notch!! Thanks so much Todd & your crew!!! Such nice, thoughtful people. I would highly recommend Luzi’s Auto for truck rentals and more!!! Thank you so much, ~
SHEILA MTodd was friendly and helpful at dropoff.
JOSEPH HLower your damn prices
Terrance L