There was a leak in the roof of the truck. It rained yesterday, so when I arrived at my offload destination, there was water pooled up on my leather sofa, and water had been absorbed into the lampshade of a floor lamp. Also, better explanation of the return process would be appreciated. I parked where told to park in the front lot, locked up, walked to the rear lot and back door to return the key. I had taken photos of the mileage and interior when parked - only to find that you need to take live photos for the return process. there should be a function to upload photos from your phone.
Nicholas T
DGT Home Improvement & Renovation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Whitby, ON L1P1G8
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Customer Reviews
- 4.0 Average Customer Rating
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Not open at time of drop off. No means to look into getting my 60$ deposit back.
Tlm AThe Uhall representative w was very friendly and helpful. 5 star service.
Michael GThe customer service of the U-Haul company is bad because it was my first time and I didn't know how to return it since I had rented in the office but it was already closed and I called on the phone but it took me 20 minutes and I hung up because there was no operator to answer me
Rafat Revery thing was EXCELLENT thank you
bert p