They were late for my pick up. They didn't have the blankets and dolly we had ordered. The truck had an 1/8 of a tank of gas. We were told we would get a discount. I dropped it off with the same amount of gas as I was told to but was charged a gas fee.
Dave Underwood
Becker Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wauseon, OH 43567
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Not close to my home.
Laurel BrehlerNothing! Checked in, Beckers hooked us up and we were on our way, Great service!
Joe horwathThe online order n reservation was also to include a furniture cart and dolly. Arrived to pick up the truck and we’re told they weren’t available at that location. We were counting on those items for the move we had to make that day. This was an online order/reservation mislead. We were able to make do but other circumstances could have made the move impossible for the day.
Jeff LanzerI had originally booked online for mobile pick up but got off from work early due to heat. We arrived to pick up the truck early , ended up getting yelled at by the manager or owner whoever he was. I booked online for the safemove insurance and appliance dolly, he told us we had to buy the safe move plus or we wouldn't have insurance and he didn't rent us a dolly wich we ended up getting for free because he didn't know the difference between a furniture dolly and appliance dolly, we did not get insurance, and the truck was not staged so if I haven't shown up early I would not have gotten the keys or dolly for the truck by mobile check in because he had to give us those from his office. When we arrived they were getting in their cars to go home for the weekend. Other than that , the truck was in good condition and we had no further issues except when I checked it back in online it said total charges would be 193 dollars and instead we were charged 243 dollars
Jeremy Mullins