Was not told I would be charged $15/day for insurance. I drove truck 15 miles & parked it for 13 days. Would not have rented for that extra $195 charge. Also question sales tax charge. Was I charged sales tax on insurance & mileage? These additional charges are exempt in MO. No one could answer. Not a business I want to patronize.
SUSAN M
Accessories Unlimited LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Washington, MO 63090
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulProcess was very easy.
Dan eIt was perfect, they attached the ball,and hooked everything up for me, checking the lights. This was the first time i ever pulled anything so they explained how to make sure everything is correctly attached when we stopped for gas, and safety. They took the extra time with me to make sure my trip home would be safe. Thank you to all of the people who helped me.
Melissa MN/A Everything went very smoothly. Thank you.
cynthia sI was VERY displeased with the customer service. Initially, Jake at 5th St., near Sonic, was very helpful. Then I was told I needed to pick up the truck at 100 East location, farther away. Then, I was told I could get $75 if I picked up the truck in Pacific - WTH. So, against that advice, I picked up my truck Sat 7/25AM at 100 East. Shawn was not a pleasant person to deal with considering I was a 70 yr. old lady dealing with the stress of moving.... No common courtesies of "Hi, how are you"..., no walking me out to the right truck, no reviewing items, no helping adjust the manual side mirrors, the requested disposable mattress bag was not included, and no "thank you and good luck with your move". I was VERY unhappy with this experience and will definitely use another service next time. Sandy
SANDRA L