The gas station is a little run down but service was great and the equipment was fine.Guy B.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Villa Rica, GA 30180
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Plenty of room to park, thank you.Donald N.
The worst experience that I ever had with doing business with Uhaul. I spoke with over 12 associates to get my concerns heard but to no avail. I received piss poor customer services. Associates were knowledgeable about any of the processes. Over charged me for a truck that I made reservations in advance. Truck was empty and filty with empty boxes from the front to the back of the truck. Truck had rocks and gravel in it. The cashier @ Shell was rude and unprofessional behavior during this transaction. I received a call two days before my move from Uhaul stating that my pick up was at another location. 23 additional miles. I asked for a 1 way reservation. The area manager David had me coming back to another location. I was advised by Liz customer representative that my mileage would be adjusted from 144 to 167. On today Bond Logistic charges me additional 80.57 stating I went over the mileage. Unprofessional, Unorganized and not knowledgeable individuals working for a company of this magnitude. Wow!!!!Meshandra B.
When I arrived, the woman there did not know how to process a u-haul transaction. I had to wait for over an hour for someone to come who could do the paperwork. I was told they didn't have anyone to hook it up and had to contact a friend to do it for me. This is the first bad experience I have had with U-Haul. They are not good representatives for you. This was a convenience store and gas station and dealt mostly with selling lottery tickets. It was not clean at all. I do not get upset easily, but this took time I didn't have and caused frustration I didn't need. I was very disappointed.Debra G.
The person didn't do his job at allRicky S.