The person behind the counter was very rude. The truck was dirty inside and out. Very bad experience. I will make sure no one I know ever comes to this location.
Dwayne J
Liberty Shell
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Villa Rica, GA 30180
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cómo funcionan los comentarios de U-HaulShell station operator has ZERO interest in customer service. Didn’t safety check vehicle to see if trailer was hitched correctly. Didn’t hitch equipment (I’ve always had the equipment hitched up for me… first time it wasn’t) store is a filthy, run down, and cluttered mess.
CALVIN MNo issues dropping off the truck.
JARED ZThe man at this location was rude. He was not helpful and he didn’t even tell me that I was at the wrong location. Evidently the scheduled pickup address is 500 ft further down the road. He had the worst customer service skills ever. He didn’t bother to tell me I’d be getting a text to take pics pre-drive. His location is at a gas station and he didn’t bother to tell me that I’d need to fill up elsewhere upon return because he has NO GAS. so, that was extra mileage for me as well. The vehicle itself was nice and clean but my experience was horrible.
VANESSA CHad to keep it longer than expected, stopped by the rental location to inform the owner. No one left in any form of notice. I was then contacted by uhual. I will not be using this location again and I will probably buy a box truck so I do not have to deal with this type of service again.
CHARLES C