The woman who I believe is the owner helped me make my reservation and was great to work with. However, the woman who “helped” me upon checkout was incredibly unprofessional and uncivilized. I have never ever experienced this level of disrespect or seen such an absolute lack of people and customer service skills. Thankfully I was able to record a portion of the interaction and will be sending the recording along with a formal complaint to the owner and Uhaul. As long as this particular employee continues to work here, I suggest you go elsewhere for your hardware and uhaul needs. The woman (owner?) was so helpful, friendly and professional. It’s unfortunate that her employee’s behavior negatively impacts her business.
AMIRA weshahi
L&R
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Uvalde, TX 78801
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Customer Reviews
- 4.0 Average Customer Rating
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Clean the trailer Ethernet users
Stephen HenryI was well satisfied by thr equipment, the service, and the Price.
TURNER JOHNI paid cash in Dodge City with a $60 deposit that I was told I would get back in Uvalde. Uvalde location refused to refund $60, said I will receive it in the mail.
lowell abersonthey must sell landscape and ranch materials as well. They literally had the key drop surrounded by brick and barbwire. I had to climb up on the pallet of bricks in the pouring rain and hope i didn't slip and fall on the bails of barbwire. It was ridiculous
Smith Kelly