This "location" if you can even call it that was a gas station. I walked into the gas station and there was no U-haul attendant. There was no signage or indication of who I was supposed to talk to or was affiliated with U-Haul. I asked the cashier, because who else was I supposed to talk to, he had no idea what was going on. He called who I can only assume was his boss. Then handed me a piece of paper with a phone number and just said "call this number." I then spent 20 minutes on the phone with some random person to check this U-Haul trailer out. Then, I had to go and take all the pictures, then load the trailer by myself. There was no indication of help or knowledge from this location. The location was not clean or inviting. I was more concerned I was about to get mugged than anything else. I additionally got catcalled at while waiting on the phone with the mysterious man the cashier had me call. No one was helpful here. All around, it was a terrible experience. For a majority of the time, I did not know if I was at a U-Haul location or random gas station. This location should not be a u-haul pickup/drop off location.
Maximus D
Mr Union
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Tulsa, OK 74132
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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They were great from start to finish. Very happy.
Bill RPickup location was ... not desirable. I went online checked out and put a CC on for the trailer. I went to pickup and did the WHOLE thing again.. i expected to arrive show my id and leave.. 45 min later i was finally done. trailer was great. I wish i could have locked the coupler for the receiver. I was left a little concerned when left unattended over night at the hotel. Drop off was a great location, Staff was very helpful.
David PWe had selected a different location but we ordered the wrong size. The original place in Jenks was great and he called around to get what we needed. New place seemed more interested in convenience store business.
Richard DStore clerk knowledgeable about the walk around.
Chris G