Tremendous customer serviceMelissa D.
(U-Haul Neighborhood Dealer)
Toluca Lake, CA 91602
(Just off the 134 and 101 On the corner of Vineland and Landale, Toluca Lake Plaza, The office is closed between 12pm - 1pm )
- Mon–Sat10 am–3 pm
- 24 hour customer return
- habla español
One-Way and In-Town® Rentals in Toluca Lake, CA 91602
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- 4.0 Average Customer Rating
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The van was dirty and needed an oil change so wasn't running well at all. I went to get the key and the code wasn't working so I went inside to ask and the man working walked out to the key box, jiggled it and somehow it opened. He looked at me and said â€œcan I be chauvinistic?â€ And I said, â€œI would prefer you weren'tâ€ and he said, â€œyou just need a man to help you with things like this.â€ You know, Seems extremely unprofessional and extremely disrespectful and offensive. I won't be using this location again and am contemplating using U-Haul at all.Sarah D.
Mediocre man called Andrew was inept to provide at least a decent customer experience. Awful overall and office was closed when I came to drop off, not notes left, didn't pick the phone after calling a dozens time and incredibly rude. So pathetic.Antoine B.
There is no way to charge your phone in the vehicle as the cig lighters are both broken.derrick B.
They're was no dolly at the car!!Valeriia B.