Yourt answering service is simp[le put.....it sucks I talked with a person in oKLAHOMA, ONE IN wASHINGTON, ONE IN aRIZONA before I got set up with a caar dolly. It was located 80 miles from where I was. I went to get it. As I understand it of one calls a certain U-Haul dealership if they don'e answer in five rings tyhe call is transferred somewhere else. The original place I stopped said my towing vehicle would not be enough to tow a smaLL SIZED PICKUP FROM sPOLANE TO mONTANA. aFTER TALKING WING THE THIRD PERSON, HE SAID MY VEHICLE HAD PLEMNTY OF POWER TO DO THE JOB. tHIS TOOK ALL DAY TO FINALLY GET ON THE EROAD. I hate the Caps lock key more than I hate U-haul. I won't use U-haul agaibn....ever. I am not concerned with mispelled words nor the caps key.
Virgil V
The Big Store
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Tensed, ID 83870
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Cómo funcionan los comentarios de U-HaulGreat customer service!!
Art RThere was quite a bit of mis-confusion about who was in charge of the rental from the people at the store or the corporate employee that came. Could’ve been a lot better instructions and directions.
Jefrey CLoved that we could drop off after hours.
Gabbie PTrailer wasn’t hooked up right. Came off the hitch of my truck within 10 miles and went into a field.
Adam M