Friendly staff. Never be afraid to ask questions.
Dollie S.
Steve Barrons Auto Repair
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Tecumseh, MI 49286
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
They helped me to hook up the trailer and they took it off as well.
ANDREW J.I made the reservation under my name, but because I indicated that a relative would be the main driver, this caused the reservation to be under her name instead of mine. At no point in your online booking service does it warn you that this will be the case. It took nearly 3 hours of both her and I calling UHaul customer service repeatedly to get the reservation put in my name to allow me to utilitize the online 24/7 pick up. We both had to call about 3 times. This is not an issue that should have taken hours to resolve. The reservation was attached to my phone number, my email address, AND my credit card, and yet UHaul representatives said that the reservation belonged to her and that I could not edit the reservation. Absolutely ridiculous. THEN on the day I was to return the rental, I called again to ask for the time to be extended because I was worried that I wouldn't be able to return it on time. The person I spoke to said (Nathan was his name) not to worry about it, that he would extend it by a few hours for me. Well, he failed to make any note of this conversation or what he told me on the reservation and he did not inform the location I was returning the truck to of this conversation either. So an hour after my original return time, I get a call and text messages saying I will be fined for not returning the equipment on time. This entire experience was unnecessarily stressful during an already stressful time in my life. I will never be using UHaul again and I will warn everyone I know not to utilize this service either. At no point was I offered any discount for the time I had to spend resolving these issues when a UHaul representative failed to resolve them for me. Multiple times both I and the aforementioned relative were given inaccurate information from UHaul representatives. 0/10 is how I rate this experience overall. The only individual that ended up being even slightly helpful was the representative from the return location who allowed me to pay for an additional day rather than being fined due to your representatives' incompetence and she is not even a UHaul employee.
Sarah W.The facility should have the vehicle warmed and cleaned off when they know it's being rented out and a client coming there at any time. The establishment expected the customer to do all the starting the vehicle and cleaning it off when it's full of snow and ice on the whole windshield and wiper blades also frozen to the windshield. Will never recommend this location and never do any type of uhaul transaction there ever again. Not helpful and not at all professional. The only positive was it did handle the road exceptionally.
Lynn Ann W.Do your job take inventory every day especially on Monday after being closed on Sunday.
John T.