It took about 1.5 hours to check out. Extremely difficult to get through computer process. I also didn't think I needed to have insurance but was told it was required.
John S
Country Corner
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Swainsboro, GA 30401
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Person has no concept of customer service. I made a comment to her about the cab being dusty and dirty and all she had to say was oh well you have to clean it before you bring it back any way.
Robert HHad some sand in the cab of the floor and the back has not been swept out good
David BI rented various times from UHaul, however… this drop off changed it all. I will never use UHaul again. Nor will I speak well of them. The old lady at this drop off tried to scam me. I returned a 26’ truck this morning. My rental paperwork said I picked it up at 08:50am I was returning it the next day at 08:28am. She didn’t see my paperwork, and told me I would be charged for late return. When I showed her my paperwork, she said she wouldn’t charge me. Next, I rented it at 1/2 tank of gas. I live in Rural GA, not many gas stations. I put it at 1/2 tank then drove 7 miles to return the truck. She claimed it was not 1/2 tank and explained I would be charge $90 for the gas difference, $30 gas service charge and only $1.32 for over mileage. I refused and said I would go get more gas. She walked outside with me and looked in the truck, saying it was dirty and I would be charged $25 cleaning fee. I was the only one in that truck, the passenger side had slight dirt on the rubber floor, as did the drivers side. Dirt parking lots here in GA!! I went to get gas, borrow a broom from the station and mentioned what I was going through at UHaul… he asked if it was the old lady and mentioned this drop off location. When I said yes, he laughed and told me it happens all the time. She lies and scams because she doesn’t want to deal with gassing the trucks or wiping them down. She almost scammed me for over $125!!!! I will be sure to announce this everywhere, I am so pissed off. The truck… the a/c didn’t work and the radio was static! I told the old hag and she said, “I am sorry your experience wasn’t the best”. Sarcasm sucks! I am done with UHAUL! NEVER EVER AGAIN!
Daryl PThis location was awesome. The owner there helped my return the truck and served me free coffee. Now, where do you find this in America today? God bless this lady… Thank you mam’.
DARYL P