Lights did not work so we could not drive at night. The wires on the trailer were redone prior to us getting it. Lights were not inspected before we left therefore we did not find it until 5 am when we needed it
Bryan B
City Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Sulphur, LA 70665
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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The girl was so super nice!!! It was a great experience frim begining to end!
Lori SThis was not the location we original reserved at. This was a terrible experience with u-Haul. The day before the reservation, I got a phone call to confirm my reservation for the following day at 3 p.m for a 26’ truck at a location that was 15 minutes from my home. The day of the pick up, meaning, the following day, I called U-Haul to ask if could pick up the truck 45 minutes early be a use I was out and about. The person on the line said that my reservation would post not even be ready at the time of pick up anyway. Mind you, I was moving six hours away. My scheduled day to leave was the next morning. I had people coming at 3pm to help load everything and now I was being told on THE DAY OF that my reservation wouldn’t even be ready for pick up at 3pm!! NO ONE CALLED ME!! I had to initiate the call!! The nearest available truck was 45 minutes away to which we had to go pick up, of course. And then we were supposed to get a free extra day and free miles. I’m sorry, what? I had to find out by a phone call that I initiated that the reset at that I confirmed the day before wasn’t even available, no one had the decency to call and tell me, and all I got was an extra day?! And free miles? What about my time? How about knock $100 off? How about call your customers to check everything else went ok? The people the at the pick up location had nothing to do with u-Haul, they were just a third party storage, so they couldn’t do anything! Needless to say, U-Haul made an already stressful event even more so. I would not recommend.
Daiana PThe contract had me return the vehicle on Christmas day after I pointed that out to rental agent who remarked it would be accepted at the location or could be dropped off, which was done before due time and equipment was NOT checked in. Poor to Horrible.
Allen SStaff were professional but friendly. Excellent assistance in helping me back in the trailer. Check in very quickly
james W