When I booked the trailer, I was required to put in the make and model of the car towing the trailer. Why didn't the site tell me that I may need an adapter? When picking it up, this location (was just a gas station) didn't have any adapters, so I had to go searching for one.
Lawrence A
Exxon
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Sugar Hill, GA 30518
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-Haulexactly what we needed
OVIDIU NFantastic people!!!! Great location. Love renting from here!
CRAIG PContact at the location was nice and very helpful. Unfortunately, the brakes on the trailer I picked up were not working. Not the locations fault. No way they could have known.
John FThe equipment I reserved was not available at the location I reserved it at. When I did pick it up, at a location much farther away, they didn't have the extras I _RESERVED_ like 12 blankets, a furniture dolly. and a hand truck. I was told when I picked up the vehicle that I could call customer service and they would find another location that had what I had reserved. I called, and they sent me about 4 miles away to an actual U-Haul store (rather than the self storage place I reserved from or the Exxon station I had to go to in order to get the truck). The U-Haul store I went to made me PURCHASE the equipment outright because they didn't have my reservation. This is the second time in a row that I've had to switch locations and having problems with reservations (I was moving my college age daughter). I will NEVER use U-Haul again. If I ever have to do this again, I'll try Budget or something. DO NOT USE U-HAUL. All the employees are nice and professional, but their systems are completely broken and useless.
IAN H