O customer service to help nor attend you I was in store for an hour before I got my rental no customer service the clerk was more busy putting in lottery numbers that tending to uhual customers
Codie N
Rezekinc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Staten Island, NY 10304
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulExcellent location great staff very pleasant people highly recommend
Carol Mthe process of checking in was very challenging. through the mobile app.
ARLENA LPeople here were stupid and unhelpful. I had a 10ft truck with insurance protection booked at a different location that was changed by U haul ( with my permission). I come to the location and the person at the desk took 30 minutes to get me into a truck and then they try putting me into a 15 footer. I didn’t request this, then they try to move me to the minivan and that was too small. You could be thinking “hmm maybe they didn’t have it available” WRONG I saw TWO 10 footer trucks right there and this guy at the front was playing a game of patty cake between the van and the 15 footer. Not to mention I had a reservation for 2pm, 10footer truck, $40 due at pick up. This guy charged me for the truck I didn’t request and then wasted my time doing it. The truck was also filthy and smelt of piss and feces. They also charged me twice and my credit card alerted me to fraudulent activity. Will never use this location again. Terrible service
Netochi TGreat to have neighborhood availability to U-haul services YET very hard to get in contact with live manager and with the store front. Contract phone number listed for help not working. Gas station number not listed. Cannot contact through main U-haul number either. Want to recover left behind EZ-pass!
Bruce F