I took photos for the mileage and gas before the U-Haul was used after after we were finished. I showed them to the attendant both times and the attendant in the morning at pickup said the gas was almost at half when it was just above a 1/4 tank. We drove it 4.6 miles exactly and the attendant argued with me that we had to fill it up to half. Then in the morning I was charged $114, when I came back to drop it off my actual total was $60 but I did not receive any money back from the difference of the actual cost to what I paid that morning. I would like that money back and I was very frustrated by the costumer service the one lady didn't even know what she was doing which is probably why I did not receive any money back
Sarah C
Pioneer Gas Station
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in St. Catharines, ON L2S0B6
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
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- 2.5 es la calificación promedio de clientes
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From where you originally told me to pick the truck up. To where I finally picked a truck up. I lost over 40 minutes trying to get on the road. I was supposed to pick the truck up at York St., Saint Catherine’s. Wasn’t there they sent me to U-Haul on Welland Avenue. Wasn’t supposed to be there and they sent me over to fourth Avenue in Saint Catherine’s. I had people standing around waiting to load the truck and like I said I lost 40 minutes. She has me using U-Haul ever again or slim.
Ken TThe guys at pioneer were clueless. Plus he entered my credit card info on a phone that stores all cards that are entered. The truck had to rev to over 4000 rpm just to get into second gear.
Brett WTrain employees and fix printer. "Printer isn't working" is not an excuse to not give customers a contract.
UMME-E-HANI JI understand that this is a new Location. the first time I went was slow but still efficient, yesterday was very frustrating I was clear in communicating that I did NOT want it billed to the credit Card, However the person processing my interaction billed the credit card anyway ! He did not take guidance from the other employees trying to assist him. it took over 20 minutes for us to wait for him to finish and give is the Key. as you can see by my answer I will YES still recommend the Location because they should not suffer for 1 employee's Lack of communication.
CANDY T