Very friendly and respectful. Very clean facilities and open driveway for drop off off uhaul. Definitely recommended this place
SCOTT H
Southtown Tireman
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Springville, NY 14141
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Pick up was a little complicated and time consuming, but not impossible. Drop off was a problem. I thought I returned the truck only to see my reservation still active. I had to call the 800 number to be sure it was returned. The UHaul rep had to note in my account that the truck was returned and she said problems with the app are common. So glad I called and didn’t get charged for extra time. I think the $1.09 mileage is a little steep. The rental was reasonable but the mileage was expensive. So the advertised rental cost is misleading.
Elizabeth VI had called before I go to pick it up multiple times since I leave 1 and half and my pic up location was changed The person that answered Claimed that the trailer is not back so I asked him to call me back when it arrives and he said I don’t have time to call you back and that he is not making more that $20 from this transaction and i don’t care So he still never call me when the trailer arrived the following day so I called but he said its here but it’s not ready and has to go Throu the system I asked him again to call back and he hang up on purpose 2 times So I call Uhall costumer service to see what I can do they said that he said that I did not show up and canceled my reservation Wich was a lie he was doing that on purpose since trailer it’s going to be returned to a different state But customer service fixed the problem and told me to just show up the following day on the 13 th So my trip was delayed 24 hrs because of him I am not happy and disappointed I think he should refund me personally the full fee especially cause he was rood and eregent
Dimitri PThey were just leaving at 5pm and seemed to think the customer always knows what to do and where to park. I guess it was a long day for them. No big deal. I got it done
DAWN MPicked up when place was closed. Truck did not start. Did not have requested equipment inside. Waited three hours for roadside assistance then they gave us a free upgrade to the other truck that was ready to go. This one had so much unmarked damage that I maxed out the photos on the app and the alignment was the worst I’ve ever seen. This place was the worst experience I’ve ever had with U-Haul.
Sara T