For the second time that I have used u-haul, I had requested a dolly be included in my rental. And for the second time I was not given one. We even tried to go to another location and there was no one there. We had to go out and BUY a dolly so we could actually move our furniture! If u-haul were to do the right thing, they would refund it out dolly rental that we ordered AND reimburse us for having to buy a dolly.Lukas T.
On Point Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Southern Pines, NC 28387
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The rental of the truck and return went very well. No complaints. However, at the time of rental we also used the U-Haul website to hire movers. The movers never showed up on the contracted day. The movers didn't contact us and we had to call them ourselves. Fortunately, the owner of the truck rental location was able to provide us the name of some local movers who were able to help us out the next day.Greg B.
Only spoke on phone with Business Owner but he was very helpful and very polite.Charles D.
Do not use the online check in. I reserved the truck for 8am but the online check in didn't not work and I had to wait until 9am when the attendant arrived to get the truck. It as a very frustrating experience.joseph M.
Great Service !henry I.