The lady that hooked up the trailer did not give enough slack in the wiring hook up and it unplugged the lights on the trailer on my way back home. When I got home I noticed and re-connected the connection, but the damage had been done and the wiring on the trailer was no good. No brake lights, not tail lights and no turn signal. A huge liability, but I had my wife follow me up to Tennessee directly behind me 90% of the way to secure a safer trip.
Truett S.- Georgia GA
- Snellville
- 30048
Moving Truck Rental in Snellville, GA at U-Haul Moving & Storage of Snellville
2161 Hewatt Rd
Snellville,
GA
30048
(W of Snellville On Hwy 78)
(W of Snellville On Hwy 78)
Contáctanos
2161 Hewatt RdSnellville, GA 30048
(W of Snellville On Hwy 78)
Services at this Location:
Location Hours
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Snellville, GA 30048
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
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Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Autoalmacenamiento
¡Tenemos la mayor cobertura en América del Norte!
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Contenedores U-Box®
We ship across town or accross the world!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
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Enganches para remolque
U-Haul is North America's #1 hitch installer!
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Propano
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 2.0
I was charged for gas when I only drove 5 miles and the needle on the meter never moved. Plus there is a freaking gas crisis going on, no gas anywhere and no customer service or compassion to found at this location. Lost business from me and anyone I can tell.
JOHNNY H.- Rating:
- 2.0
I've been a consistent customer for several years at this location. I've seen various management changes as a result. I've pretty much had a great rental relationship in the past aside from delays when lots of rentals and few staff. Apparently this location has changed to some sort of "truck share" in the past 6 months and I haven't had a need for rental since Covid in 2020. I was extremely disappointed to find an additional charge on my rental that I WASN'T TOLD ABOUT even after multiple opportunities on sight when hitching the trailer and informing the employee that I would be returning the trailer that evening after hours...which I had done numerous times before. It's not that I have an issue with the policy. It's that I was not informed verbally after I stated that I would be returning after hours AND that I was a frequent renter prior to COVID. As a former executive and now business owner, WHAT SHOULD HAVE OCCURRED to ensure great customer service and customer retention is to HAVE COMMUNICATED "we have a new policy so if you return after hours be sure and check the equipment in online to avoid any additional charges." The other missed opportunity was to make it right with a credit to my account. This is purely a non recommendation base on CUSTOMER SERVICE.
JOYCELYN L.- Rating:
- 1.0
There was a problem wish the truck I contacted customer service and learned there was a prior issue with this vehicle. I returned it once I could secure a ride back home and was told by Aaron the staff person that I should have immediately returned it and that he had no time to deal with me. He was initially on the phone when I came in and picked up the wrong set of keys in order to inspect the truck. He walked across the lot and I had to yell to him that he was going to a truck that was not used by me. I returned the truck at 3:15 and as of 9:42 pm the check has not been checked in. I would never return to this location and was so disheartened by the apathy and inattentive rss of the staff
ANDREA P.- Rating:
- 3.0
Truck desperately needed oil change
Ryan T.- Rating:
- 5.0
Our rental truck was clean and well maintained, and we found the staff to be friendly , courteous, and very helpful. Thank you for a very good experience.
RONALD L.- Rating:
- 5.0
We got relocatable to this huaule location because our previous place was canceled but we finally got a unlaul after 6 pm thank goodness it finally happened they were very nice, great customer and took great care of us. Thank you so much we do really appreciate your kindness and support 💯 . Thank you for everything and all the refund and extra help ðŸ™
BRYAN W.- Rating:
- 5.0
Be careful of transactions from other uhaul spots from trucks previously used.
JULIAN B.- Rating:
- 5.0
Great experience!
Vernell S.- Rating:
- 5.0
It would be nice to “go back†to personal interactive service instead of basing all your client-employee service on a digital scale. Also, the telephone number to the branch never connected to the branch itself. It always redirected to a customer service hotline.
NEAL F.- Rating:
- 2.0
I got pulled over by the police and let off with a warning because the trailer had no running lights working. Just a major DOT violation. Get it together UHAUL .
Arthur S.- Rating:
- 1.0
get a new manager! that enjoys serving people!
KENT R.- Rating:
- 1.0
Make sure that everyone knows your policies, because I was told different policies. Even the customer service rep told me something different. Aaron from the Snellville store was very nice, just gave the wrong information. I wouldn't recommend, nor use Uhaul again.
Candice O.- Rating:
- 4.0
The Rental was quick and easy.. the only thing i would recommend, There was no sign for the Key Drop.. then after searching we found it was in the door..
Osborne M.- Rating:
- 5.0
Everything was perfect no problems at all thank you U-Haul will definitely use you again soon!
Patricia W.- Rating:
- 5.0
Love the process of renting here. Friendly staff and always have what you need. If they don't have it, they give you the closest location that has what you need.
WILSON K.- Rating:
- 1.0
Now don't get me wrong because I do appreciate that you guys went above and beyond to accommodate my needs... but I would have been hooked up properly then maybe I would not have experienced such an unforgettable experience and it all started with Snellville location had an inexperienced employee 17 18 it doesn't matter but when it comes to my LIFE I have the attendance of getting on the offensive side but now my vehicle got damaged when my vehicle almost became a vision in my driver side mirror...not sure why NO ONE has reached out to me but I've driven my car twice since I've been back and one was to the shop and Houston we have a problem and you guys will compensate me for this horrible incident that could have been prevented and when I say compensate me I do mean besides paying to repair my vehicle I came back with all that I had you take my $$$ you put my life in danger I'm without my vehicle and now I have to put $$$ out that I don't have and again I'm putting out $$$ I don't have I have appointments that I must get to 405-249-7789 LIKE TWO DAYS AGO...
Carol W.- Rating:
- 5.0
This associate has turned around the publics view of this location. He was cordial, intelligent well spoken. this is a far cry from what this location used to have. It is about time you got it straightened out. This guy is management material
RONALD S.- Rating:
- 5.0
Excelent super fast service
GUILLERMO A.- Rating:
- 1.0
Asian guy was very rude and needs lessons on customer service
CHRISTOPHER W.- Rating:
- 5.0
Seamless rental. Thanks!
Naisha S.- Rating:
- 1.0
I will never use uhaul again and I want the $25.00 credit voucher refunded because I will never use it!
Eugenia C.- Rating:
- 1.0
Truck smelled like cat piss. The person who attended me at the counter was very rude and incompetent. He was disrespectful toward me and I would like him to talked to about this.
Maylana W.- Rating:
- 4.0
They charge me 29.35 extra for gas ⛽ï¸
JIGAR P.- Rating:
- 5.0
Employees were extremely courteous and helpful
Trinie M.