JJ was very helpful.
GARY G
Maxx Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sarasota, FL 34234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I originally had a reservation for Monday 12 pm thru Thursday 12 pm (3 days). I called Friday to see if I could change my reservation to 7 am on Monday. I was told they do not open until 9 am. Then I asked if I could pick it up on Sunday and was told they were closed. So then I asked what they could for me as I needed a 26' truck early Monday morning. I was then offered to pick up a 26' truck Saturday before they close and would not be charged anything extra for the weekend. Saturday afternoon I received a call from the office that the 26' truck was not going to be available for me on Saturday as promised because the customer who had it needed it over the weekend. Therefore they offered me a 20' truck instead, but still said there would be no additional charge for me picking it up on Saturday. As I finished earlier than expected I returned the truck Tuesday afternoon and was told they had to still charge me 3 days since I picked up the truck on Saturday. In addition, they charged me $1.19/mile instead of $.99/mile because I had it over the weekend. Needless to say, I am very disappointed in their service and will never use U-haul again.
Chris EI had a reservation initially for 24 hours. Agent told me that in case I don’t show up until they close on Saturday, an extra day would be charged, as usual policy. But on Saturday mid day they called demanding that I returned the truck before they close just because they had gotten another customer to accommodate. I did my best to return it, but I didn’t like the attitude. Very unprofessional.
Rodrigo SAbsolutely nothing. Best experience ever renting a truck - first time at this location. Professional, quick, etc.
Juan HVery friendly and prompt
Dennis V