The staff was rude and they weren’t helpful
Ivan C
Beach Gas Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Santa Monica, CA 90404
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulBest Uhaul locations so far. Kind, helpful, always clean, and easy to pick up & drop off
Catherine CExcellent service! The whole experience was quick, easy, and stress-free. Luis was very friendly, professional, and helpful throughout the entire process. The vehicle was in great condition, and both the pickup and return were very smooth.
Art LThank you Luis! I’m very satisfied with the service and would definitely use U-Haul again. Highly recommended!
MDM GWell you can start by not charging me for a 2 day rental when i picked the truck up on 9/28 at 9:04am and returned it at 1:35pm on the same day. (I HAVE TIME & DATE STAMPS) My final receipt showed a return time of 5:08pm. I have photos with time stamps and locations that will prove that this information is incorrect. You also charged me twice for rental insurance. I will be filing a complaint and will not stop until my card is refunded for the appropriate amount. Dishonesty business practices do not fly with me. Perhaps clean the absolutely filthy windshield and dust the spiderwebs off the vehicle before renting it out? If additional rental equipment isnt available to rent ( dollies, pads) as in they literally have no inventory to rent, perhaps don't offer it as an option? I arrived to my rental needing a dolly and was told they don't carry them. Unacceptable.
Alex M