I rented this trailer and the tire blew when the chain came loose from the frame. I couldn't get ahold of U-Haul and ended up paying $175 out of pocket and just returning it to the Stockton location a day late. The following day the person from the location I picked it up from began calling me at 7 am and texting me with profanity and insults. The fact U-Haul allows people like this to represent there company is ridiculous. I want a call from a supervisor and a full refund for the rental fee as well as reimbursement for the tire that should have been covered by the U-Haul insurance
DERRICK C
K&C Logistics LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Santa Ana, CA 92705
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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A bit strange location and no real office - couldn't find someone to drop off the trailer when arrived... a bit unusal but worked fine at the end
ANDREAS STony is the best! Always helpful and coordinated the whole process without any issues. Thanks and keep up the excellent service!
CHARLES KThe space was tight and it wasn’t clear that you need to enter in one driveway and make a u-turn in order to access the facility. Once inside, personnel was very kind and helpful.
GABRIEL PThis is a nice quirky location. Almost like buying a Christmas tree. Very chill. The employee was SUPER helpful and polite. Highly recommend.
CHARLES S