I reserved a truck online which was supposed to be available for pickup in San Rafael location. My complaint is not toward Island Park Storage. My complaint is toward UHUAL company that made me believe I had a truck rental reserved at San Rafael location then told me last minute there were no trucks available and that I would need to pick up the truck in San Franscisco.please forward to corporate office from a displeased customer
Tinneke P
Island Park Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in San Francisco, CA 94130
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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there is no option where you can return to any office, no you have to return where you took it from and return it, this is bad and a large fee for returning to wrong addres. This is the second time I rent a uhaul truck and the gas level is not full, but low, but when I return it, they charge me for the fact that it is not full, how can this be?
SINO TMy odometer did not match my paperwork. The inside of the cabs drink holders and storage area was dirty and disgusting. There was food and drink residue. The whole front of the truck was covered dirty and the windshield was so dirty I didn’t realize until we started to move that it had a chip in the windshield. I was disappointed to say the least.
MONICA WOverall good location. Friendly folks and quick service. Even got free pads for furniture stuff! Personnel were great!
Colin G100% Satisfaction.
ROBERT C