There was no one at the drop off location. And, even though I followed the instructions explicitly, leaving the truck swept clean with moving blankets nicely folded, they tried to charge me a $25 cleaning fee? Fortunately, I caught it and called the main customer service # and they refunded it. Clearly a money grab.
Scott K
Loyalty Brings Royalty Trucking LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Saint Augustine, FL 32084
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulAll as good until we got to the QR Reader, we couldn’t connect to it, we used two diff. phones. So we ended up leaving it without checking it in, oh the business was closed. When we got home I called the 800 number to tell them about the problem we had, she said she would make a note in our file. That evening I got a convience charged with tax. I call the local shop Monday morning “ Angle” told me she would look into it. She also told me the charge was because I dropped off the truck after hours? I told her I did not read that in the contract. She again said she would look into it. I will check my credit card when I get home to see if the charges were refunded or not. PS, we dropped the truck off a day early and with more gas then required.
ROBERT KThe location was basically a house on a residential street.
JIM DReally great people. Excellent, professional, and caring owners. Highly recommend.
Julia JMrs. Angel was amazing. Very professional and very accommodating.
Eric W