This guy is a mass, he doesn’t care about the customer and just tell me to call 1-800 uhual to solve the problem!!!!
Franky H
Lotus Intermodal
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Sacramento, CA 95828
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulAlthough I scheduled an appointment for 11:30 a.m. . I did not receive a truck until well after 12:30 no one was available or there at the office. Once I received the truck keys walked around to do inspection take pictures the gentleman who passed the keys to me had left. I'm getting in the truck the gas tank was on empty. Gas light on. I spoke with who I guess was the area manager for Southside Sacramento who assured me she would take care of the issue. By getting my truck so much later I was put behind on my schedule to move and offload things. So I had to keep the truck in additional day. When I called U-Haul to inform them of this I was told it would not be a problem because of the issues I had earlier in the day. However at the end of the day they charged me almost $200 for my truck rental. They did give me the $50 guarantee rental fee for not being on time. And then somewhat discounted my rental I Believe by $43. My rental was supposed to cost me $32.50. it end up costing me $160. I will not be running from this location again. Penske's looking better and better.
KASSANDRA CFast and easy loved it
Kusha WHave the vehicle that I requested and was promised then to have us get something else which is fine but then want us to pay the difference now you’re the one that rented out all the vehicles in the class that we rented
Valerie CI communicated my feedback to a customer service employee. She was professional and caring.
Randy K