Your manager could not get past her bias she made me jump through hoops which I've never did of U-haul before and she had a very strong and powerful bias against me. I will U-Haul but never up this location again. GraciasPAMELA A.
Moving Truck Rental in Sacramento, CA at U-Haul Moving & Storage at 47th Ave and Hwy 99
Alquileres locales para mudanzas de ida o en la ciudad en Sacramento, CA 95823
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 4.0 Average Customer Rating
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Start over. Give correct information to your potential customers. Don't LIE about the sizes of the units like you did to me. Four times to be exact. Answer your phone and be honest. When you day that a manager will call you back, make sure it happens. The worse experience I've had in a long time.Arnita F.
Excellent location and on time. Experienced helping the rentersKao Hor S.
The new self check out systems instructional video does not indicate you have have your cell phone location feature on and to be standing next to your rental truck to activate the process. This alone ate 40 minutes time trying to figure this outJustin W.
The staff was so kind! I love this place.Aushian J.
Very professional lady. I recommend this placeIsabel P.
I always have good experience with uhaul. I would recommend to my friends and family.Jimmy S.
I have a complaint and would like to speak to the corporate office.Arielle J.
Check in was smooth. Debby and Jennifer [the new trainee] were friendly, polite, and a pleasure to deal with. Return later that evening was similarly efficient and helpful.Scott B.
Be honest! We rent a small truck at least once a month from you. When I reserved for Friday was told it was least expense to do a around town about $70 instead of one way about $80. The closest uhaul to us is on Broadway and that is where I thought we were getting it from. But when the phone call to confirm pick up she said to pick up on 44th. (44th is about 10 round trip away). The lady in charge took about an hour to go through the process of renting the truck, which made us late for our delivery. Then when we drop it off she took about 20 min to check us out --STUPID! Then she charged us $117, she claims we were low on gas and (Which we were not) and the extra miles. Very dissatisfied with U-Haul charging us extra miles to accommodate you, not us. There is nothing like being taken advantage of, late on a Friday night.RENE D.
Rental pick up took way to long. Rental return was quick with no problems.william K.
All employees were well educated, well mannered, and made the overall experience very comfortable.Jerry S.
Fire that manager she is stupid I rented a truck driver 29 miles round trip and she gave me the wrong paper work and claimed I drove 84 miles later she called and told me I wrote down the mileage wrong really like that is my job understand well to me she has no people skills and I have worked for uhaul in the recent past she is dumb plan and simpleDAVID B.
took a long time with so many customers there.Thomas M.
nothing needed to changesevero L.
The mileages, it was a killing. UHAUL should establish a program for distance driving so customers can save some money. I will never rent from UHAUL again when travel to distance.moua M.
Truck was easy and fast to pick up and drop off. Convenient location just off the freeway.Erica V.
Betty was very helpful!! Moving can be very stressful let alone renting a Uhaul. She made the whole process effortless and I could not be more grateful for her insight. Thank you Betty!!andrew N.
customer don't have to help the guy inspected the truck ,like push the break check the turn signal stuff like that ,than he said ,I told you before, if you don't like it go somewhere else..Kenan K.
Betty, the Manager, is so efficient and courteous, a pleasure to work with.Carl C.
Manager/owner was fantastic! Great attitude and customer service. I'll make this place my main uhaul rental location from now on. THANK YOU!Ken H.
She lied about the $14 insurance that i declined but still she did not take it out...im not reading all paper works â€˜cause im in a harry on that time but i told her , i dont want it...Rodolfo M.
Betty was absolutely amazing! She's super friendly and super helpful, I'm not going anywhere else to rent a truck. There was even a mistake upon the return at a different location and Betty fixed the issue. I can't express how great she was and easy she made the rental for us. Big big big 5 stars!Gianina A.
The lady at the front desk had excellent customer service.VERONICA C.
Nothing everything went so smoothly, love the grade scale explaining how many gallons to refill tank, fast check in and outLynn W.