Have a vehicle ready as it's supposed to be. That's the entire point of a reservation. Your staff have no clue what they are doing. I never got to notate my starting mileage, the gas gauge, or beginning photos because the lady changed my truck last second. I never got a copy of my contract. The truck has a braking issue and when you'd get around 12 mph it would aggressively decelerate. Worst experience ever. Probably will forego using U-Haul in the future.Shae S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Rutledge, TN 37861
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Customer service was excellent - staff at Rutledge Hardware was courteous and friendlyALBERT M.
Excellent service and staffWilliam F.
Friendly people that do what they can to help you out high recommend themDonald O.
When a company says the reservations are guaranteed they should be a customer should not have to drive 100 miles to different locations to get a truck and when a customer calls first and dealer says they have it and when i get there 10 min later its gone at each location very unprofessional and false advertising U - haul charges $5 gal of gas but what about my gas to get a U - haul truck when your dealers have me drive all over to get a truckKevin K.