We reserved a truck 3 weeks in advance. Make sure equipment and truck are available ready to go. I had to drive 50 miles past my pick up location to get truck. This was cost out of my pocket for gas on my personal vehicle.Timothy S.
Moving Truck Rental in Running Springs, CA at Village Market
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Running Springs, CA 92382
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Great service tyKeith S.
Needed same day- this location was accommodating and friendly.Patty T.
The person who help us was very polite and good personality. ðŸ‘I really like it thereArmando P.
Great service!Jenny B.
Poor service and lack of communication within the companyBianca S.
The manager was great. I had a hard time trying to park the trailer in the lot and he came out and parked it for me. You could not ask for better service. I would give this location 5 stars.Michael L.
You cancelled my reservation the day before I had to move and I was forced to drive four hours to another location to get a new uhaul and all I got back was $50. I will literally never use uhaul again and I will make sure none of my friends or family use the company. Sucks for you.Perry G.
Nothing. Jimmy and Trevor were very helpful & accommodating. Kudos to them both!Richard S.
The cab was dirty and smelled of cigarettes. There was an empty cigarette package under the drivers seat. The back loading area was nice and clean.Lesley H.
Good service and quickJACOB D.
Very good service courtesy very professionalJoe Z.
The folks working at the location in town where the truck was picked up were phenomenal, helpful and friendly locals.. I wish I could say the same about UHaul â€œcustomer service representativesâ€ I was told One thing and then another. I was in a difficult move, with my home being sold, and my new home not closing on time, having to use the truck longer, and not knowing the exact date when I could return the truck.. I was told this would not be an issue, â€œjust to let them know how long I would need itâ€ once the initial rental days were up, when I â€œcalled to let them knowâ€ that I needed it longer than expected, I was chastised by some faceless middle manager with an obvious power trip in his UHaul world.. I was told to offload the truck and bring it back, that I needed to figure it out.. was threatened with exorbitant daily fees on top of the fees I was already paying, and told that another customer needed the truck, even though I was told â€œ no problemâ€ just let us know...would never have went this route if I wasn't told it would not be an issue to keep the truck, and extend the rental days.. All UHaul did was add stress to an already stressful time.. Thanks UHaul...John C.
When I rented trailer I was told I would be able to return to location in Big Bear City or Big Bear Lake- there are 3 locations in Big Bear. After I rented trailer I was told I had to return in Running Springs- a 45 minute drive down the hill from Big Bear. I call- was placed on hold- told I would have to contact facilities and try and work something out...My response- so you are telling me I have to do your job- when I contracted for drop-off in Big Bear. Not terribly happy with this situation. When I contract with a company I expect the terms of the contract will be honored. I paid a premium for Big Bear drop-off--and was told no reduction in price -even if I returned to Costa Mesa pick-up site.William M.
Can't say there would be anything. They guys at Village Market were very helpful and friendly. Made my first U-haul truck rental Experience a good one.KENNETH K.
Pick up and drop off Location was excellent. Original online and follow up calls where a bit of a nightmare.Bruce W.
very nicely handledRONALD R.
Very convenient and attendant was very helpfulEmy P.
Provide the same service to your U-Haul customers as you do your convenience store customers. Stop treating the U-Haul patrons like second class customers or give up the U-Haul part of your business..MICHAEL M.
Everything went as planned and we were pleasantly surprised!Michael H.
Wasn't much to deal with just dropped it off. Got to go get the bad taste of uhaul out of my mouthMatthew B.
Friendly gal Kamy who helped with reservation and later a nice guy Jimmie called to let me know the receipt was emailed to me.Virginia P.
Village Market worked very hard to complete everything. Awesome place to do businesschris R.
Fast and helpful, thank you.Christopher R.
The mobile check out should not be available here. Our phones didn't have service so we had to drive around to find service, then check out the truck from there, then drive back to get the keys and the truck. The representative had no idea what to do about it.Gregory H.