Did an after hours drop off. There's no parking spot for a 26' truck. Called customer service and had to wait for years for them to answer. Good thing there's a guy that went in the storage units I was able to go with him and parked the truck properly inside. 24/7 customer service is poor. I will choose another location that has plenty of parking for after hours drop off.Terence C.
Moving Truck Rental in Roseville, CA at Security Public Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Roseville, CA 95678
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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the trailer did not ride well. were limited to 52 miles an hour and could not figure out why. at 700 miles into the trip, the one rear tire blew out. we then found the 2 tires on that axle were different sizes. poor managment. worked better with 2 new tires.richard B.
Outstanding Matthew and Tony are professional and easy to deal with one of the better U Haul locations I have done business with.Raymond G.
The pick up location was fine, but the policy regarding changing the pickup location is terrible. My move location pick and drop off was only 2 miles from where I reserved the truck. I found out the day of the love that my pick up location was changed to another location nearly 9 miles. I was charged the mileage and asked for those mileage to be removed. That was denied and I feel that was unfair to the customer. Had I known the location would be changed I would have book with another moving company. I am again requesting this cost be credited.Ignacio E.
Staff was very helpful and efficient. They made the experience easy and I am very satisfied with my service.Dominique A.
The truck had a strong odor and the guy at the place to rent was rudeSamantha G.
Tire strap on the car trailer was cut and needed to be replaced.JAMES C.
Tony was a very polite and kind. Excellent customer service.Michael D.
Tony was very helpful.RICHARD A.
Tony is amazing and always goes above and beyond A+ on everything absolutely would do business againMICHELLE MARIE B.
Anthony and Matt helped make this go very smooth. As welll as had great sense of humor....:)MICHELE L.
Good and prompt customer service!VITALIY T.
customer service experience was excellent! Very helpful and patient with all my questions.Lisa D.
Good location to rent uhaul trucks.VICTOR D.
Uhaul still has not addressed the tank being at 1/8 instead of the noted 1/2. I called within 15mIn and sent multiple pics of the odometer and tank level. I was charged for the gas!!! How about some follow up?TOSHA C.
Tony was the best! After traveling from 2 states away, he made me and my traveling companions feel welcome and was so helpful. Five stars to Tony - he is a great employee!!!Kimberly P.
I received the rental truck with literally no gas. When I called the manager, he stated it's a common problem at his location that the gas is illegally siphoned. If that's the case, he should at least check it before renting the vehicle and warn the customer they will need to get gas out of the gate. OR keep a 5 gallon gas can on site to put at least that much in the tank just prior to renting. It's not ok to rent a truck literally on empty and not even mention it.Traci M.
Nothing at this timeMARC G.
Tony was extremely customer service oriented. This was the best U haul experience I have had and will continue to use this location for any additional Uhaul needsChristopher C.
The truck was very dirty outside and inside but it was an amazing truck that had no problems driving two days to Canada. I was very happy with the dirty truck. LOLDANIEL Y.
The young man I dealt with was Outstanding,, His name is Mathew Warwick. He is courteous, professional, he is a promotable individual if I have ever seen one.Raymond G.
Friendly serviceBrandy B.
Thank you!!!Husan A.
Have bigger trucks. I had to rent a cargo van & the mileage was higher than the rental fee. Made Numerous trips. Not cost efficient. New Management very Friendly staff, & very helpful. Thank you, Toney & Matthew.VICKI D.