Due to the negligence of an employee I am paying a fuel charge. I do take some responsibility but being a very large company relying on a customer to return things without the company checking the vehicle in themselves and relying on the customer to do everything is a complete joke. Make your employees get off their butt and do their job. What a joke.
SCOTT D
Storage World
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Rogers, AR 72756
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Opiniones de clientes verificados
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe location was actually fine. But the user experience of picking up the truck through the app/online was deplorable. I got there around 8:10AM and checked in and kept getting an error message, which means I wasn't able to get my truck in a timely manner and it caused us to be late. I finally got ahold of someone online who passed me along to someone else who was able to check me in manually. By that time, someone had arrived at Storage World and helped me get the key to the truck. It caused us to be very late. If UHaul is going to utilize technology, they need to ensure that it works properly.
Mickey BThe equipment was clean but not maintained. The truck we received had a steering problem that we didn’t realize until we were on the highway driving to our destination.
PRASIDH SMade everything easy and on-line
Jeannie NI got charged for fuel and service fee when we put gas back in it and I've not gotten a response to my customer support request.
REBECCA S