I was robbed by the people working there. I paid $50 for a 10' haul. Put charges on my account that I declined. I will not be recommending Uhaul to anyone else. I will take my business to another moving truck company.Ula C.
Moving Truck Rental in Rock Hill, SC at New Furniture Factory LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Rock Hill, SC 29730
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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truck was filthy and disgustingErnest W.
Our truck that we had reserved was not available, the staff at the pick up location was not knowledgeable at all of the process. Lots of miscommunication which set us back 2 hours!!! We had to hurry because we had a limited time to hand over keys from our old place. Moving is stressful alone, the rental of a truck shouldn't be!Moises M.
Excellent service ðŸ‘Rogelio M.
Location was great however I rented/required a furniture dolly for my move and they did not have one while U-Haul let me reserve one. I called uhaul they were no help. Told me to wait until 10am when store opened and see if they had one (they do not carry these at all). Never apologized or were able to help me get one. Set back my moving 1.5 hours waiting on them to open and severely slowed down progress having to work without dolly. Location is great, uhaul customer service is no help.jessica R.
Great serviceAndrew H.
Have some one here to check inLARRY G.
The man was friendly and seemed to know what he was doing.Christopher R.
Although I had a good experience with this location I did not have a good experience with U-Haul and booking my equipment. Pickup dates and availability online were not accurate. Original pickup location which we booked was changed after booking. Our equipment return date we booked online was also changed which caused a great deal of trouble for us. P although I would recommend this location to a friend I would not recommend booking with U-Haul online.Michael S.
The air didn't work. Only blew out of the defrost vents. On a 90+ degree day it sucked.Devan R.
Can't really comment, drop off was done after hours so no interaction with any employeesAndre S.
Son-in-law said it was quick and easy to return the trailer.Timothy B.
Customer service was great! Efficient and quickly rented,Nancy T.
My rental did not originate from here. However the person that accepted the return was polite to me.BRENTWINFIELD M.
Their were 2 employees at the furniture store that helped us rent the truck. They were very friendly and answered all our questions both times we rented the truck..we will be moving within the next 2 months and will need the 16 ft truck..hoping to get a deal for that one.. Have a good night and thank youSean H.
The truck was clean but it has a problem with the transmission when i tried to up shift it down shifted and it didn't have the micanical part to raise the seat for us short people it looks like it had one at one time and someone took it out i had to use a pillow..other than that the service was great the guy who took care of us was courteous and friendly..will definitely recommend this company for u hall..please have someone look at that transmission Thank you and have a nice day..Sean H.
Explain the contract and show me around the truckJeff M.
Computer charge system down. Was told they would take cash. But extra $100. Then they gave me key and said key matched my truck. Left. They gave me wrong key. Then wanted me to come trade trucks for their mistake. Told them no. They sent man with correct key to my house. One man. He could not get truck and I was not traveling to get second truck. Two hours later I have a truck. I had to pay 4 movers $20 and hour, for two hours that UHaul cost me. Horrible experience.Jill R.
Repeat customer and always satisfied!lori H.
Clean the inside of the cab and hauling area.Aduri P.
The folks at New Furniture Factory are very efficient and professional. I've used them numerous times and always get the same great service.Jim F.
Completely dissatisfied, made me drive to another city 30 minutes away after being told I had options to drop it off at different locations. Called customer service to help change the location of drop off left me on hold so long I just drove it to the next city. Do better U-HaulJeremy L.
Very friendly people, and a nice furniture store alsoKenneth D.
Everything was awesome and they handled everything professionally especially going through COVID-19. Thank you and also like how they were clean. They also made sure to be safe.Ryan D.