Amazing customer service, lady was great and super friendly, had what I needed and the rental was super easy. Will use again.
Matthew A
JJ's Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rochester, WA 98579
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The lady in the office was rude, and distracted by the tow truck driver calling her on dispatch. They rented us a truck with a check engine light on. When we brought it to their attention a general manager was called just to tell us it was the fuel cap. I drove this truck smelling of raw gas 2 hrs north to move my family. When I got to storage the gas was leaking out onto the ground, alignment and some of my belongings got soaked due to it leaking. Truck never should of been in rotations for renting.
Shannon CPoor customer service. What happened to U-Haul attendants that helped you. Everything now has to be done on your smartphone with good internet access.
KIM BRental lady was really rude and kept saying we are a towing company like she wanted nothing to do with uhaul! Will never rent from uhaul again!
Timothy ALower the prices for rental trailers. Uhaul is asking the same amount of money to rent a trailer as it costs to buy one of comparable size in some cases.
SEAN A