The app worked perfectly, had little contact with staff except to get keys!Roger P.
Moving Truck Rental in Rochester, MN at U-Haul Moving & Storage of Rochester
Rochester, MN 55901
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Rochester, MN 55901
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
When we arrived an employee was driving a uhaul vehicle blocking the entrance while another employee was leaning in the vehicle talking to them. We waited awhile before they moved after hearing my car door open and close. Then there were no parking spaces so we parked in a space by the uhaul vehicles. Where those same employees moved an enclosed trailer uhaul to the back of our vehicle boxing it in on purpose. (Great customer service *sarcasm*. )BRITTNEY B.
Service and facility was excellent. I don't think it could be improved.CURTIS M.
The truck was in very good shape overall, but when it was picked up, the windshield was so covered in dead bugs that I had to climb up on a ladder and clean the windshield, taking a full 15 minutes our of actual use. My expectation would be that the windshield, side windows, and mirrors would be clean when I pick up a vehicle.Marvin M.
Getting in and our of area is very tightDONA B.
It seems like they could use more employees. I had to wait for the 1 guy that checks in the trucks.Charleen M.
I ended up being charged 4 times for one uhaul due to lack of communication between myself and 2 uhaul stores. Extremely frustratingSAMANTHA L.
Really had no problems everything went all rightSteven V.
The U-Haul agent was very helpful and professional. It was a positive experience!Joseph A.
If you're going to reserve a specific truck for a customer, have that truck available.JESSE W.
Why would you want to "screw up" a good operation like Rochester by changing anything? Shane was Great. Don't mess with greatness!RAYMOND N.
Greeting the customer even if not able to assist in that moment. Customer service and basic manners are necessary.Jacquelyn S.
I rented twice in the span of about 1 week. The first truck had major maintenance issues with braking system. Both times I rented, I reserved online and rented a furniture dolly, a dolly, and furniture pads. Both times I rented, I received none of these items making my move take a lot longer (for which I was ultimately charged for because of extra time). It feels very scammy. I won't recommend to friends and family.BETHANY S.
The gentleman that checked us in had a beard in glasses younger guy was amazing Hands-On needs a raise. The young girl that that waited on me when I brought the U-Haul back was complaining about the previous customer in front of me to another worker clearly unprofessional on all levels. However the coworker she was complaining to was the gentleman that helped us in the morning and he just tried to get her to stop talking about it. She needs a lesson in customer service because her customer service stinks. She needs to realize that she can't be complaining about a customer in front of a customer that's so unacceptable. However your place was clean and the other gentleman was amazing I will definitely be backLISA B.
Website was a little tricky to use. It kept adding the insurance even when I took it out. I had the guy remove it when I picked up the keys, but I don't like that, and I'm guessing others won't either. Otherwise, the service was excellent!Donny Q.
The truck was very dirty inside and had to be cleaned for a length of time just to be able to get used without everything getting full of dried mud/dirt. Received the truck at 1/4 tank of gas and returned it a hair below 1/4 tank and was charged for 7 gallons is gas and a $30 service fee.... All for being slightly below what I reviewed it at, Charging me $50-60 for this is ridiculous.Kale M.
Staff was friendly. Pickup and Drop Off quick and efficient!Gino M.
nothing! Very friendly staff!JANICE V.
I have rented from this location multiple times, they are wonderful and go above and beyond.Mary B.
Excellent equipment, ready to go, did the job. Dennis LoefflerDENNIS L.
Very good customer serviceSHUMI G.
I had a very good experience. The team member who helped with my walk in rental request was pleasant, professional and helpful. The cargo van that I rented was immaculate. When I returned the same person who helped on the front end checked me in quickly and pleasantly. All good.DAVID B.
Fellow who dealt with me on checkout and check-in gave excellent service. The most difficult part of this particular u-haul outlet is the lack of in-store staff to address waiting customers.WESLEY P.