No one was there when I was supposed to pick the trailer up. Doors were locked, calling the number, multiple times. resulted in "the voicemail box you are trying to reach is full" message. Drove back to Springfield, Bruns Lane location, Callie was very sympathetic and helpful. She got me in touch with the regional office. Spoke with Kelly, who helped resolve the issue. Took almost three hours but I ended up getting a trailer.
Chris C
Silo Center Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Rochester, IL 62563
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulOwners at Silo Center were extremely helpful and Friendly
Michael WThe computer system/SMS Text Messages/emails/online app was a step forward from the last time I used a U-Haul truck, but some emails and SMS texts seemed excessive or duplicative. The check in and check out photos are a good idea for to U-Haul and the customer. Overall, the experience was above average and the vehicle was great - very comfortable with everything in operational order. Thank you!
Scott N